Great facilities. Food fabulous at the pool bar and also in the hotel bar. When the pool bar closes you can still get food and drinks in the hotel bar. Great staff and good sized clean rooms with comfy beds. Close to local amenities too.

Some areas at the pool need attention. Breakfast was a good selection but better to ask for your eggs to be freshly cooked as some of the "hot" food was cold. Water only provided in the room on the first night and no milk for the coffee. As it's 5 star would also have expected a robe and slippers in the room too!

It's a beautifully designed and aesthetically pleasing hotel with lots of space. Rooms are spacious and bathrooms have a bath as well as a walk in shower. There are some really good staff there who go the extra mile like Raoul and Desirèe and Josè on the front desk.

Things can be inconsistent! No soap in bathroom - used shower gel to wash hands. Room not made up in a timely way. Four hangers in wardrobe (rectified by reception) Drinking glasses in room not renewed after 4 nights. Reception staff - possibly new - with few people skills - "passports" should not be the first words of greeting to people arriving. Nowhere to eat during the day except by the swimming pool.

Lovely hotel Friendly staff on reception especially JOSE VERY HELPFUL Rooms big and had pool view Bathroom big double sink Beds comfortable TV.. and bonus had uk channels The pool is gorgeous with pool bar .. the Square with bats and restaurants next to the hotel Friday night in the Irish bar has a DJ If you want a safe (has security in gated community) relaxing holiday this hotel is perfect for couples I travelled with my friend both 60 felt safe on our own as the square was full of families couples golfers and residents .. we had a lovely long weekend would recommend.. airport about 15 mins away taxis no more than €35 ..

Nothing it was perfect

Room size, comfortable bed, wi fi . Location. Easy to book and a fair price. We didn't eat at the hotel but used the resorts cafes and restaurants as we were with people who own property on resort

Replenishment of water, beverages and milk. Cups and saucers were taken but not replaced when room was cleaned. Slope exiting Hotel could be slippy. Damage to brick wall at bottom of slope toward restaurants. Hotel information should state a car is essential as there is no public transport nearby.

Very professional and engaging woman called Desiree on reception when we checked in - and out. Recommended an alternative room to the one I'd identified online AND suggested we try the restaurant at the pool for lunch. Both excellent recommendations. The food at the pool was very good. We didn't eat in the Vinoteca at night because of our previous experiences in February this year. My review is on Tripadvisor. Breakfast was better than before and the chef on duty cooked a delicious omelette.

I'm disappointed that the dining room menu is unchanged from last February. Offering one choice of fish and it salmon! is a disappointment in an area that has an abundance of fish. I regularly buy Sole, turbot and hake at Alcampo in La Zenia and cook it myself. The salmon was probably micro-waived as well. The dining room itself is classy and aesthetically pleasing with excellent staff, but is let down by the new regime in the kitchen.

Very Spacious rooms, very comfortable bed, very clean, amazing location right in the centre of the resort where the main square of bars and restaurants are. Staff were all lovely, the cleaners were keen to clean the rooms every day!

There was an Insect infestation on our balcony, we expected this as it’s Spain, We told reception and they came straight up to our room with an insect killer spray and got rid of them. Unfortunately the day after they were back, but as expected. Nothing the hotel did wrong, just the country.

Loved - hotel interior, our room, bathroom, pool area (not too crowded), being surrounded by green, lots of little bars and cafes around the hotel if you want some different food. Our room was really clean - praise to the housekeeping team there. F&B team was really friendly and helpful. Fair prices for food and drinks.

For a 5 star I excepted coffee in the room, (it cost €3 in the restaurant for a coffee made by a machine), no robes or slippers either. 22€ a day for parking is a lot when you can find free spots around.

Pool area excellent with plenty of sun loungers. Breakfast very good and plenty of choice! Bed very comfortable and nice pillows and duvet!

Was trying to get lunch at the poolside bar on day of arrival. After waiting 20 minutes with no drink or menu I left. 1 member of staff was not sufficient when a lot of people are there. My room was a disabled room - no tea coffee making facilities although I had the mugs for tea/coffee. Also the shower massively leaked right to the bathroom door.

The staff were extremely kind and patient with our children’s level Spanish language but corrected us and helped with pronunciation. Everything was clean and tidy. Breakfast was superb.

All was excellent but the light switches in the room were a bit temperamental and operated erratically sometimes, maybe we just didn’t understand the operation correctly. Waiter in the pool bar was a bit grumpy.🤔

Staff were excellent, room was lovely and hotel in general was lovely. Pool was perfect with plenty of sunbeds and towels supplied.

Delay in getting a gluten free breakfast (bread) most mornings, got it in the end but a bit annoying - tell the chef as soon as you go in and then they will defrost gluten free bread rolls for you. Balcony window box had dead plants, bathroom had some mouldy grouting but none of this ruined our enjoyment as overall good.