We've stayed at this hotel many times over the years, this was the first time we were given a very small double room at the end of the hotel overlooking the main road. I wasn't aware I had booked a different room type this time, usually we have a nice large room at the sides of the hotel. The hotel is in a good location with lots of restaurants and bars close by, and only a short walk down to the beach/sea front.

The room was very hot when we first checked in, and took a long time for the air con to kick in and to cool the room down. This very small double room (234) you could hear noise from the stairs, people coming in late at night. Ice machine on the second floor was not working.

A great hotel in a good location . Modern and clean although the bathroom was a bit dated and the shower not too safe regarding the temperature controls . Once worked how to just minutely turn the hot tap could get it regulated so it wasn’t too hot . Also the seal around the shower had some mould starting and it didn’t drain away too quick . This may sound picky but I personally love a good bathroom. There was a small balcony but no chairs to sit on . Overall the room was a good size and clean . The breakfast was good and the staff very helpful The leisure area was on the roof top . Gym had a good selection of equipment but no water or towels available. The pool area was adequate for the time we visited as it wasn’t too busy . Peak season would be packed . Tiny pool . Lots of beds inside and out though .

Good hotel, well located, clean, nice staff, nice rooms but room temperature is too hot overnight in winter.

It’s too hot in the rooms in winter. The temperature in the room was 23 degrees Celsius (which is too hot for sleeping) and it’s impossible to get it down. Air con doesn’t work in winter so the only way to cool the room down is by opening the window but then if you’re facing the boulevard, it’s too noisy. They say to put the system on “stand by” mode to turn the heating off but still, the room doesn’t cool down at all.

Wonderful place and staff and absolutely value for money! Room wasn’t super clean when I arrived and the location could be better if you’re up for eating in the better restaurants. Also a bit noisy form the bar street which didn’t bother me but would have if I was on a work travel. But- staff and friendliness make up for all that! I will be back and I recommend this hotel to friends and family. The gym is well equipped and I also had a great massage.

Bathroom not properly cleaned, noise from bar street

The hotel was really good, staff very helpful, very clean, large bedroom with balcony, great facilities. The area is very flat, so it was good that the hotel provided reasonably priced bike hire. Lovely rooftop solarium. Just 35 mins drive to Murcia airport. Very quiet in the room in spite of overlooking the lively square. Nearest beach 7 mins walk.

The rooftop pool looked great, but it was actually too shallow to swim in, more like a large paddling pool! A couple of chairs on our balcony would have been nice.

We arrived well ahead of check-in time however the staff were very friendly and able to accommodate an early check-in. Our rooms were spacious, clean and comfortable but above all else our bed was a super kingsize, extremely comfortable and even the pillows suited us (I'm very fussy about pillows). The air-con was an absolute necessity and was easily adjustable and there were plug sockets next to the mirror - in my experience, very unusual! There was plenty of wardrobe space too although I did have to ask for extra hangers but these arrived quickly and with a smile.

The roof top pool water was rather murky and looked like it needed a good clean. It may have been the chemicals but either way, it didn't appeal. Also, there were a limited number of sunbeds which the staff allowed to be 'reserved' (guests leaving towels on them whilst they went to breakfast or lunch) - very irritating and rather selfish especially when they weren't being used for some time.

Hotel was in a good location, and the room was a good size. Ample off road parking without paying €10 per day for hotel parking.

Bathroom was a decent size, but shower over bath was very poor and awkward to operate. On review stated cafeteria and evening bar facilities in hotel, but when we arrived found both facilities closed July and August. Had to phone reception to adjust aircon in room.

We have stayed in this hotel before and it is lovely. We were upgraded to a suite which we appreciated but it was dated.

The room was very big and spacious, but the decor needs to be updated.

The room was great with plenty of room & space for everything. Reception team was awesome.nothing was too much trouble.

It would have been nice to have a few more tea bags & coffee sachets. 2 tea bags & 2 little milks weren’t really enough, especially as we didn’t book breakfast.

Everything.

I use a walking aid and mentioned this when I booked. The shower was over the bath and I was unable to get into it. This should have been mentioned at check in and I would have requested a room change. We were only there for 2 nights, so didnt bother asking for a room change. Otherwise everything perfect.