The hotel staff was very friendly. The hotel is a short walk from the Eifel. The hotel itself is a stunning building and was beautifully decorated during the Christmas season. Truly breathtaking. The rooms are beautiful and has all amenities to create a 5 star experience.

I booked a room with a view of the Eifel as per photos shown when you book. Despite paying a very high amount for the room, we had to lean out of the windows to see the Eifel. Thus not as per expectations created by the photos. I was extremely disappointed with this. Being winter season opening windows to see the view was not really very convenient.

The attention to detail is exceptional!

The hotel was stunning and the staff were extremely friendly the food was delicious they went above and beyond for our children and we didn’t think it would be a kid friendly hotel but the kiddie dressing gowns and slippers were a great touch.Also the kid teddy bears and umbrellas were adorable 🥰

The add ons they did when you had room service and excursions were far more expensive from the hotel, also when they booked you taxis they were double the price than the same taxis .

Very kind and professional staff, great attention, everything in hotel was gorgeous and beautiful. Birthday surprise was very special and unique. Everything was clean and sophisticated. Huge terrace. Happy for this choice.

There could be some flowers on terrace, it would be better for beautiful photos.

The best hotel I’ve stayed

The staff is very friendly and helpful, the hotel room and general interior look beautiful und well kept. I was lucky and got an upgrade as well. The pool area is clean and spacious and the massage I had was wonderful. Special dietary needs and allergies can be accomodated perfectly. I'll definitely come back when I'll return to Paris.

Every single bit of this Residence!

Everything is fantastic. The view was just breathtaking. Our girls enjoy taking pictures in our balcony day & night the view was so stunning. The linen quality was superb & the bed was so comfortable, not too soft not too hard jut nice. Enough space to put luggages and nice space for our children to mingle in our room. But not big enough for them to stay together with us.

Nothing, everything was so perfect 👌

What is there not to like about this amazing hotel. Our stay at the Shangri-La Paris was out of this world. From the moment that we were greeted at the door upon our arrival to our departure for the airport, the Shangri-La Paris delivered the utmost in hospitality, professionalism, and service. Reception on admission was efficient and polite. The Shang Palace restaurant was otherworldly - absolutely the best Peking Duck that we have ever had. Le Bar Botaniste was THE perfect place to unwind at the end of the day, and the staff at Le Bar Botaniste were so welcoming. They very quickly got to know you by your name and by your cocktail of choice! And the pool - what a luxurious and delightful place to work out the kinks from walking around Paris all day! Overall, my family and I are so grateful to the hotel and their entire staff - everyone at Reception (especially Jean-Baptiste who worked tirelessly on our behalf), Jennifer at the Pool, all the staff at Le Bar Botaniste. This hotel comes straight out of a bygone age of welcoming elegance. We had an absolutely terrific stay!

What is there not to like about this wonderful hotel.

Location, staff, facilities The concierge team was fantastic and helped us with our ever changing plans! (Thanks James and Constin) Fantastic dining in experience too (thanks Francesco)

Nothing