The pyramids are just amazing. Very well furnished and so cozy... We were incredibly lucky to have the best sky that night and we saw at least 3 auroras in 2h directly from the bed... Unforgettable! Buffet dinner and breakfast had good options, was pretty and tasteful.. Although not amazing. We had the nice surprise of finding out we could access the Elves village for Free.. What an amazing moment... We did some sliding, some ginger bread cookies making, had free hot juice etc... In such a cute little village. Great moment.

We were so disappointed on arrival to find out the strong alley lights by the pyramids would stay on ALL Night! Whyyyy? They reflect on the roof of the glass pyramid so when you sleep you feel you have lights on.. We thought that would also damage our Aurora experience... But it did not! Aurora cannot be seen in the roof part but in the lower pyramid part (which are perfectly clear and light reflection free) The bathroom is in the entrance patio which is poorly heated and makes it quite cold to use.. In the middle of the night or when you shower. Poor signage on arrival... We looked for reception for at least 10minutes driving around. So you know : reception is the restaurant building, the first one you see when you arrive.

An amazing experience and we were lucky that it snowed the night we stayed which was cool to watch from bed in the pyramid. The views are amazing and a brilliant sunrise (there is no sun rise as such as it doesnt come over the horizon but the sky lights up in red and orange.

Nothing.

The resort itself is very beautiful, big and offers different types of activities. The pyramid igloos were beautiful and it was a must try while visiting Lapland.

A little bit too much light outdoors at night

The igloo was amazing. The perfect luxury and novelty accommodation. The igloo was cozy and very comfortable with wonderful amenities. We enjoyed a beautiful night at the igloo. We also caught the shuttle to the property from town from the Crazy Reindeer hotel. Overall it was a fantastic stay that I am so glad we did!

The buffet dinner was nice but nothing special. The information about the shuttle was very unclear and it was very infrequent which made it hard because the property is very isolated. There was no way to contact reception once in the igloo as we didn’t have Finnish phones and we had some difficulty with the electronic system.

Honestly cannot recommend this place enough. The online descriptions do not do it justice. The property is beautiful, and it’s one of the few we found online with reindeers and other animals on site so it’s extra special if you have kids because they can see them at any time for free. The activities were much cheaper here as well and the property much quieter and serene and interesting than others we went to. The food was really good too. The rooms themselves were much more spacious than expected, clean and comfortable.

Nothing - our stay was perfect

In a nutshell - if the razzmatazz of Santa Claus village really doesn't appeal to you, but you want a magical, tasteful Christmas-esque experience for small children, this is perfect. We went in February, but there was still a great mix of Elvishness, magic and winter fun. Breakfast and dinner buffet was very good for the small and cosy space. Something for all, including kids. Lunch was limited in choice, but incredibly tasty and we really appreciated the Finnish dishes. We loved the quietness of the resort, the availability of sleds and kick-sleds and the incredibly magical Elves village, especially at night. We were the only families exploring the forest and village with our kids and it felt very special. We booked a magical journey with Elf 'Cinnamon' (Minna, I think) and the activities included (making bunnies, cooking gingerbread) were perfect for very small children (3, 3 and 5). Anything more 'spectacular' would have been too much. There were clearly a lot of activities for adults too, which we didn't have the chance to explore, but will come back another time to do. We spent one night in an Aurora Pyramid (cloudy night, unfortunately, so we didn't see much, but we got lucky at a different point in our trip). We thought it was wonderful - a luxury vibe in a small space. Tea, coffee, beds with remote control and a TV. If you're used to more room, it might disappoint, but for 2 adults and 1 child it was great. We really appreciated the reception area to store our stuff.

The light from the lamps on the pathways around the pyramid made a lot of reflection on the ceiling, so even with all our lights and our neighbours' lights off, it was a bit tricky to see the sky. But, we had a cloudy night, so it wasn't a great loss. The arrival area could benefit better signage for frazzled parents on arrival to show us what to do with our luggage and where to check in. Probably obvious to childless adults, but not so much to those with half a working brain. Also, we liked the fact we had to use sleds to push our luggage (and kids) to our pyramid, but worth noting for those with less mobility that this is the only way to get there.

I don't know why but they don't mention that the facility is part of the Elves Village and it is a very big facility that has a cafe/shop, restaurant, reindeer farm, theme park and has access to ski path. We were very surprised when we got there because from the images we were expecting a distant/remote facility that has little to no reception/moderation, like some other lodge type stays in Finland. Also, unlike other comments, we found the room big enough to stay in it comfortably. The buffet breakfast was good, had plenty of choices.

The glass igloo was gorgeous and everything was very clean and comfy. The amenities in the room were excellent and there weren't a lot of lights in the room which was perfect to see the night sky.

It was a little far away from the city center, but there's a free shuttle that runs a couple times a day so if you have the flexibility, go with the shuttle. The dinner was a burger dinner which was a little simple too.

The glass igloo is comfy and just a little bit smaller than expect, perfect size for just 2 people, but if with 1 kid extra, would be a bit small. Staff and food there are excellent, facilities are good, however, may have more signs to show the direction as we were lost on the way back to the pyramid, it was dark and snowing, a bit hard to find the correct direction

Too less signs to show the direction of different places, and the room is a bit smaller than expect

The pyramid is very nice indeed with everything you need, the breakfast is great, the dinner is delicious. The park itself is incredibly well done, with attention to detail, design and good taste. I really like the elf stone and the little houses: gingerbread, school and the wise elf. The coffee shop where you also eat is decorated in a way that feels cozy, with good music and friendly personnel. It was worth it coming here, it was our best stay in Finland.