Staff were excellent. A particular mention of 2 staff in particular. MaiJa and Minna. These two ladies were exceptional. We are from Australia and have traveled extensively and it is very rare to receive such friendly happy and professional employees such as these two. From our understanding, Minna was a new employee. If that is the case, she is certainly an excellent acquisition. She greeted us with absolute friendliness and even took us to our room. Maija had an infectious smile and laughter and seemed to have the place running so smoothly. Breakfast was absolutely beautiful and the young lady who served us was very sweet and super nice. Overall this place is wonderful and the staff certainly played a big part in making our anniversary stay a memorable one.

Very stylish hotel in a great location. Great buffet breakfast, with interesting options. Very pleasant host. The bedroom was spotlessly clean, and well appointed (except for complete lack of storage.) Clothes steamer and water fizzer were nice touches.

- The stylish but unsmiling young ladies on the reception could have been more welcoming. I had a barrage of emails asking me to check in online, which I did. The emails continued. When I arrived I was asked to fill out the form that I'd already filled out online. - There was no storage area at all in the room, except for a few hooks. We were travelling with suitcases (part of a longer trip) and the narrow strip of floor between the bed and the wall was the only place to put them - rather inconvenient. - There is a boom box blasting generic jazz into the rear courtyard. If you are on the first floor, facing the courtyard, you will hear the bass line until 11pm.

Nice, cozy boutique hotel in the very heart of the Porvoo old town. It's pretty new in Porvoo, so everything is in very good condition. It is well designed throughout, from the flow of the customer service all the way to the tiniest detail of Finnish design decoration etc. We had access to free, public sauna. Breakfast was of good quality and well designed. We live in Helsinki and arrived with bus, so we appreciated that the bus station was only 5 mins walk away. We will definitely come again!

The breakfast was terrific and for some reason the fried eggs were exceptional. Would love to know their secret so I could do it myself. The location right in the old section was perfect and we loved the bar right down next to the bridge that is on the water.

Really had no complaints.

This was a short staycation in Porvoo. We opted for corner suite that was a very nice and spacious room indeed. Attic sauna provided relaxing retreat which we further enhanced by enjoying Runo Attic Spa treatments. The breakfast was exceptional featuring a vast array of local specialties. Overall, Runo exceeded our expectations, providing impeccable service and experience.

The breakfast is excellent with fresh healthy produces and home-made breads, granola etc. Very nice room design and large bathroom, very central location close to the old town and restaurants.

The air conditioning in our room was noisy so we could not fall asleep. The room is pricy for the size and location.

We enjoyed our stay in Runo hotel. The room was cosy, the common areas were stylish and relaxing and the breakfast was excellent. We went to the attic sauna in the morning - the space was beutiful, clean and very relaxing.

There could have been more counter space in the bathroom for guests own items, such toiletteries bags. The batteries had run out of our remote control, so we couldn't swich on the tv in our room.

Beautiful design and excellent location. Very friendly service. Excellent breakfast, not extremely broad variety but only high quality ingredients. Room was nice (room type large) and the sauna in the attic extremely nice and peaceful oasis.

Not a bargain price, but reasonable given the excellent quality of the hotel.

The hotel is very nicely decorated, super clean and silent. The breakfast was exceptional. The staff were polite and professional. The location is the best possible in Porvoo.

I didn’t dare to try the mixed sauna. Would be nice to have a “sauna hour” only for women:)

A truly unique hotel in an original and super well-designed building. The rooms are very cosy and offer everything one needs incl. some nice amenities such as as Steamery. We particularly enjoyed the great breakfast with regional and Finnish specialities. However, what really made us enjoy the stay was the team‘s outstanding hospitality and personal service at every encounter. We will absolutely return whenever we have a chance.