Even though staff in the breakfast wasn't the best, the food was superb. Spa was very well equipped with nice Saunas and Jacuzzis. Food in the spa lounge was delicious as well. We had plans to go to the city center but ended up staying the whole day there.

Staff at the breakfast was a bit rude since it was very crowded, we only had coffee after we finished eating. In the spa pool, there were kids throwing water everywhere. What should be a romantic relaxing pool with my partner became annoying because the parents didn't look out for their kids.

During our trip to Helsinki we decided to have an overnight stay at the hotel, use the spa and have a massage as well. The hotel is located in park land and a beautiful setting. The staff on arrival were extremely warm, friendly and very helpful. We were able to checkin earlier than expected and the room was perfect. We used the Spa which had everything you could want and was not too crowded and helped us relax before having our dinner. Food was excellent and the service very good. Breakfast was a buffet and had everything that you could want with efficient service and friendly staff. Our massage was very good with experienced and expert people. Overall, we would recommend this hotel as it provides a peaceful, tranquil and very enjoyable experience.

We had no bad experience at all with anyone or anything at this hotel.

Overall staff is very helpful and hotel is really clean. Location was amazing and you have lake view from your room. Breakfast was really satisfying. Overall facilities and staff was amazing.

Our room was just across main door to the floor and during night the floor door was constantly banging and kept us wake. There is really no sound proofing at all, you can hear when others laugh.

The spa was great, although the infrared sauna didn’t seem to be heated or working properly. The bathrobes and towels comfy. The breakfast was superb and the location really nice.

The slippers are charged extra 3,5€ per person on the standard rooms, but when we made the booking via booking.com they were mentioned in the included amenities of the room, which was the reason we didn’t pack our own. The spa & congress building rooms were a bit outdated, for this room rate (170€/night) we would at least have liked a smart TV with streaming options, maybe a kettle as well.

The place is a perfect combination of modern in the spa hotel and tradition in the old manor. Amazing view to the sea and spa with a lot of facilities! Staff were really friendly and room was big, clean and comfortable with perfect view to the sea! Spending New Year at Haikko was amazing experience!

Working time of restaurants (kitchen)and facilities could be extended when there are a lot of guests.

Absolutely fantastic views to the archipelago. Manor is rich in history. Spa centre was great, too. A very relaxing, elevating and nourishing experience all in all.

The booked room didn't match the photos from the booking list at first. But the staff members were helpful and nice; the room was changed to match what had been initially booked and paid for.

Location is relaxing, beds are comfortable, reception stuff is friendly and helpful. Swimming pools and saunas clean and good. Comfortable beds. All over nice place to stay for adults. Would recommend and if staying in area, choose again.

Breakfast in Manor house could be more variative and better quality. I thought fins are coffee people, but still offering morning coffee from big coffee thermoses. It was at 8 o'clock am lukewarm and I don't talk about the taste... No cottage cheese served, tomatoes only in cherry version, scrambled eggs was oversalted first day we stayed. Despite of agreed breakfast time the breakfast hall left over furnished impression - tables too close each other while no one sited there, but you have to find your way to food serving table. Bathroom was small in standard room, uncomfortable to reach mirror for make up, no make up mirror. No shampoo or other body care products. Minibar list was written extra small font size to key holder pocket, so I found it second day of our staying.

Excellent breakfast which is the best ever I have had from any hotel! The manor itself is impressive and the lake, garden view is very beautiful. My room is newly renovated and clean.

The bed in standard bed room is a little bit narrow, but I get used to it afterwards. The door of the lift is a little bit tricky, there is no sign that you have to open it manually by pushing it when the lift stops.

The style and elegance, combined with traditional Finnish history and art and architecture. Making luxury feel could easily feel tacky or superficial, but everything from the decoration to selection of music in restaurant was done with great taste. Breakfast was perfect too. Unforgettable stay.

I liked mostly everything.

The location of the facility is very nice. It is also interesting that it is an old palace.

When we got our room, we asked for an extra bed for our 7 year old son. In the e-mail that came later, it was said that the size of the room was not enough, but he would say that if we stay in that room with our child, we have to pay 40 Euros more. When we came to the room, two narrow beds were waiting for us. It's really hard to sleep with the child, however, they charged us money. Okey, I have no objection to it. However, at least a double room with a large bed could be given.