I loved the location. It was close to the metro so it was easy to get around Los Angeles. The neighborhood was quiet. I liked the front desk managers. Fred was GREAT and another guy (I didn’t get his name). They answered any and all of my questions. The room was nice and clean. I don’t like my room cleaned during my stays and the staff respected that. I didn’t get to go into the pool but it was a nice size. It was also clean.

The gym location and equipment could use some improvement. The breakfast was subpar.

Well, the beds were comfortable, the staff was so helpfull and friendly and the breakfast far exceeded our expectations! it was rich, fresh, tasty and abundant. there was parking in the hotel, which we used only in the last evening, as the street offered free parking during our stay as well. the location was very centric and easy to reach. We highly recommend the best western and will definitely be back

Did you not read the part where we liked everything? :-) this place is very good, a great value for money and nothing more is needed. Keep this up guys :)

Room was the perfect size for what I needed with clean and adequate facilities. Breakfast selection was good enough to set you up for the day and constant fresh coffee in the lobby is perfect for topping up without needing to use the facilities in the room. Staff were all pleasant and always on hand to help out with all your needs. It is evident that the hotel are keen to keep their facilities looking well as they were having new carpets fitted during my stay.

It could be me but walking in to the room at night was very dark and the switch just inside the door didn't seem to do anything.

The staff were very friendly and helpful. The room was clean and spacious at a good price. No issues with shower, Wi-Fi, amenities etc. It wasn't a Royal Palace like its regal hotel name but a good old regular Best Western.

When I went for a walk to nearby Pico Blvd., to find something to eat, there were many homeless people on the street. But this has nothing to do with the hotel. The driveway in the hotel parking was a quite narrow and a little bit of a challenge when you exit.

The staff were wonderful, from Reception to the ladies working in the dining area. They are friendly, smiley and just beautiful. A big shout out to Paola :) Breakfast was nice. Checking in / Out was pretty smooth. The location is suitable for my visit purpose. close to Santa Monica and to Beverly Hills at the same time

The carpet in the room seemed old and dirty to be honest. Linen also had spots and didn't feel clean since they're old. The sink in the bathroom is annoying the way it's designed! Easily to hear noises from everywhere: Halls, Parking area. It was hard to sleep sometimes when people keep slamming doors and talking loudly.

It was easy to find and park at (& at a fair daily rate). There was a nice breakfast and the room was spacious enough to relax in after meetings. (We had a king suite with sofa room.) Also, the pool & jacuzzi were a big plus! The staff couldn’t have been nicer or more helpful.

Only slight complaint was the narrow shape of the bathroom which made it a wee bit crowded when we were both using it. Otherwise, our stay was just terrific.

Friendly staff, nice breakfast, large room, near UCLA, many good things around the hotel: supermarket and places.I had problems with my check-in and the reception was very patient and kind.

At some hours, specially around noon, the neighbourhood can get a bit sketchy, but this is no way the hotel's fault. You can still walk around if you're careful, but a vehicle could make things easier.

Everything in the room worked perfectly: Internet, safe, electricity, plumbing, AC, and the linens (sheets and towels) are impeccable. The hotel serves a very fine breakfast and eating at a table by the pool is lovely. In addition, the staff is friendly, helpful and prompt to reply to all questions. The neighborhood isn't ideal but Sawtelle Japantown is within walking distance and Santa Monica is just a 10 minute drive away.

Through no fault of the hotel, the neighborhood isn't great for a long walk but all the Asian restaurants are a treat!

The staff was very friendly, specially Fred was always smiling. The breakfast buffet was good. The room was good size. Easy to Find the hotell. We would likely stay again If we travel to Los Angeles again.

The carpet in the room needs to be changed, it has a smell to it. The pool area needs more attention and cleaning.

First of all the staff (Fred?) was super friendly well beyond what you typically get from a "professional friendlyness" in other hotels. Upfront all my questions asked via Booking.com chat were answered very quickly and friendly. During checkin and checkout we had some nice chats and inbetween I saw him kidding with some guest's kids during breakfast hours. Makes you really feel at home. Speaking of which: The breakfast "room" is some space in the lobby which is not quite big enough to host a lot of guests. But during our stay we always found a place to eat. The breakfast itself is typical US style so its not much but it has everything you need. Also the breakfast hours are not as strictly as they are printed. I also saw some families arriving late at the breakfast and the staff then also happily refilled the pancake machine for them. The hotel also offers a laundry room for you so for 3,5 $ you get a load of whashing machine, dryer as well as detergents. After that you have your clothes clean and dry. Pretty cool if you are on an extended road trip. Now, I've read some comments about the parking lot. Well they offer parking and have two different spots. One for larger vehicles and one for the average size vehicle. The entrance to the second one is a bit small yes, but no problem for a standard driver in my opinion. The location of the hotel is great. There is a grocery in walking distance (8 minutes) and the metro station is 2 minutes walk. With the metro you can go to Santa Monica beach without 15 minutes, to downtown within 40 minutes and to Hollywood within 60 minutes. A daypass is about 3,5 $. Pretty nice and much cheaper than Uber. There are two pools as well. Not very big but suitable. The smaller one is a hot whirlpool. Having been in the area a couple of times and knowing other hotels there I got a lot more than what I expected from this hotel.

I can image that at busy times the breakfast room will pose a problem if lots of guests want to eat. The only thing that I did not fancy too much was that the bathroom was rather small. Its okay for a short stay with two people and you have everything you need but for a longer stay you would wish for a bit more space to place your personal items. Also I can image that for XXL size people it would pose a problem.