The location was great, it was very close to both Gare du Nord and Gare du L'est, which was great for getting to places we wanted to visit. With the windows closed we were not disturbed by the outside noise. We found the hotel to be very clean. The breakfast was straightforward but there was plenty of choice and items were replenished quickly. The staff were friendly and helpful.

I visited with my mum and we had our own rooms. We both found the mattresses to be a bit uncomfortable but that is really the only issue we had.

The hotel is a good starting point for any Paris visit. The metro and the train station is max 5 minutes to walk. The room was clean. The breakfast was ok. The hotel is near to a street, but as long as you close the window, you will hear nothing. The room had a good air condition.

breakfast could improve a little bit, e.g. more choice and fresh fruits

Location was perfect, block from Metro station, felt very safe and the staff was exceptional and very helpful. bathroom was very good size, my only thought was the bedroom was a little small. for one person it was fine, but with two people, it would be very tight, loved having cold water in the fridge every day. No outside noise, very quiet and dark out curtains were very helpful

Not a lover of hot pink, but that is my problem

The location is nearly unbeatable if you travel by train being within walking distance of both Gare du Nord and Gare de l'Est. The rooms are quite modern given it is in downtown Paris, certainly much more modern than I expected.

I am not a fan of the reception concept of Mercure, with a receptionist sitting at a tiny table. It makes the whole thing feel more like a time-share business than a hotel. Everyting besides the room is also pretty cramped.

The location slight off the main road means the room was quiet... and this is a real bonus when needing a good sleep after a tiring day! All small touches like a cold/fizzy water dispenser, sleepers and the delicious minicroissants. Toiletries and towels were of good quality and the coffee making facilities were most welcome!

Bed mattress was not the best (compared with other 4* places) Bed making was not great as we often woke up with bedding linnen all over the place.

The room was nice, very clean and quite wide (about 20 m2) for 3 people, compared to the average in Paris; hotel position is strategic, staff at reception exceptional and very kind (a special thanks to the italian receptionist for the touristic advice and to the french girls working in the breakfast room and the girl at the evening reception for the kindness and availability to help). Breakfast was really awesome, my double bed very confortable.

The single third bed (couch-bed) is quite unconfortable, it needs to be changed otherwise is useless, my child had to sleep with us. I tryed it and I found it impossible for resting. Internal sound insulation can be improved, you can clearly hear voices and doors slammed during the night.

I really liked that the staff were all very friendly, the location is very good, the room had all the necessary facilities and the bed was comfortable.

I think the only thing I could say is that when you arrive at night you have to wait for the night porter to be able to access the hotel when he is doing a check.

We stayed in privilege room, which has a king and a sofa bed. Both beds are comfortable, the room is a nice size. Breakfast was basic but everything was nice and fresh. Location is very close to Gare du Nord so its best if you are taking Eurostar or Thalys for your travels.

Small corridors and very small lift, so if you're a big family with lots of luggage, you need to take multiple trips to go to your room. Its not in a very nice part of Paris. So if you're in Paris for sightseeing, its better to find something in the centre to be close to good restaurants and main attractions.

The location of this hotel is great with a short walking distance to Gare de l’Est and Gare du Nord, so it’s easy to take Eurostar and metro from there. We booked a double room with a sofa bed, which was quiet, clean and more spacious than expected. The staff were friendly.

The lift was broken down on the day we checked out and we had to move our luggage downstairs, yet we believe it was just a single incident and still thought the hotel was nice.

I had a wonderful stay at this property . Every thing is good about this place , very close to Gard de Lest and Gard De Nord railway station . Particularly i had to thank the front office staff Ms.Federica who was very kind and helpful . I also like to thank all other staffs of this hotel. Will definitely stay here during my next visit and also recommend to my friends to stay here.