The room was lovely and big. We had a nice view of the ocean. It was very clean.

The reception staff was hit and miss. One day I got excellent customer service the next was not the greatest, I suspect sue to lack of English. But still left satisfied.

The hotel was small enough that it didn't feel over crowded and we had the use of the facilities in the Royal Solaris hotel next door so we were spoilt for choice. We had 5 restaurants to choose from which you booked a table for, up to 2-3 days in advance and if there wasn't a space available we could use the buffet restaurants. The food was excellent at all of the restaurants. The hotel staff could not do enough for you and were very friendly and attentive. Our room was spacious with a small seating area with a table and two chairs and the bathroom had a rainfall shower which was lovely. There was also lots of storage space for our clothes and other essential items. We had a safe and a tea/coffee maker in the room too. I needed some blankets to pad the bed by putting them underneath the bottom sheet and they arrived very quickly when I had requested them from housekeeping. The entertainment provided at the hotel was also worth seeing if you were able to get an early enough booking at a restaurant to be able to see the show at 2030 at night.

As there is a GR Solaris on the hotel strip just a few hotels away and the Royal Solaris next door transportation to tours/trips will often not arrive to collect you. We were happy to wait at the Royal Solaris for trips but then had to get confirmation from the tour operator that they were going to collect us from there. Our return taxi driver went to the GR Solaris first but checked if we were booked there and when he couldn't find us came to the GR Solaris Caribe to collect us. The Caribe part of the hotel name seems to get lost somewhere between booking trips/taxis and the tour operator/taxi company getting the information even when the confirmation states the GR Solaris Caribe. It would be nice to have a washing line in the bathroom to hang towels and swimming costumes on to dry.

Bed comfortable, room good size. Clean but floors were sticky, not sure why.

Rooms need updating, generally look worn with time.

The room is very clean and the living environment is very quiet. We have a sea view room. We fall asleep to the sound of the waves at night and wake up to the sunrise in the morning. The hotel food is good and the swimming pool facilities are also good.

The WiFi signal is strong only in the check-in lobby. If the room is far from the lobby, it is basically impossible to access the Internet. Therefore, at night, the lobby is full of people.

The hotel was nice. Location was nice.

The Internet was the worst. Internet was needed to place reservations for food and activities. The language barrier was bad because it was hard for them to communicate what you needed to do for the all inclusive. The only other hotel we could use the all inclusive was the royal Solaris next door. That's where we had to use our phones before going back to Caribe. If you have medicine issues lifting your legs let them know because the tube shower was high to step in. The room walls was thin. Had to hear the guest next door snoring all weekend.

The staff is wonderful, always helpful and in a well mood. The pools are nice, my kids loved it. The breakfast is good and the lunch/dinner buffet are good. The restaurant where you need reservations are fantastic, including the kids menu. The drinks are good, cold beer, wines are good, the drinks are well done. It is 15 min from the airport, and very close to the Playa Delfinos. There is a Kids club that my children loved.

Air conditioner in the bedroom is noisy. Pressure of the water in the bedroom varies a lot, so it is difficult to control the temperature.

The Caribe was just recently remodeled. My room was just beautiful, as was the property. The staff at the Solaris resorts are always fantastic. You get the newness and quietness of the Caribe but still have access to the larger pool/additional activities next door.

Don't bother going to the sales presentation. It takes longer than they say it will, and although it's not a "bad" deal, I wish I had those 3 hours of my vacation back.

The staff were very friendly and attentive. The food was delicious and there was plenty of variety. Family friendly.

The beach is very rocky and there were red flags nearly every day we were there. Not the fault of the hotel but it took away from the overall experience.

Property was clean and comfortable. Pool area was pretty with hot tubs toward the beach. Pretty courtyards. Rooms were tidy and comfortable. Breakfast was great. Easy to grab chaises on the beach or at the pool. Staff on the grounds and in the halls and hotel were super friendly and service-oriented. Not overly busy. Very fun new years party with dancing, music, blended drinks, and champagne

Hard to make dinner reservations. Wifi is poor. Concierge did try to up-sell us on outings and activities. 24-hr room service was limited menu and not super good.

Beautiful views, very very very very very clean hotel and room. Great customer service. Excellent all round. The food could be better, but I am a picky eater. Over the top place. Very luxurious look and feel. Will be back!