Facilities are beautiful and really well maintained. Lots of options for dining on site. The staff is friendly and helpful but not really at the 5 star level you might expect. The rooms are beautiful.

There are some quirks on the service side they need to work out. A few examples are they left one of our bags in the lobby instead of bringing to our room. They left dirty glasses in dishes in our room for 2+ days and i had to call and ask for them to be removed. Didn't offer to help with our bags upon checkout.

A beautiful hotel just outside Aix-en-Provence. The hotel and grounds have been renovated to a very high standard, and around every corner there is another beautiful vista to surprise and delight. Stunning artwork adorns the walls and amazing sculptures are dotted around the grounds, . The staff are excellent - attentive and friendly. We enjoyed the wine-tasting led by Andrea, and the service of the restaurant team in La Source was superb - our thanks to them all.

The room we had was light and spacious, and very comfortable, although one small niggle was that there could have been a bit more light in the bathroom.

Beautiful property, lovely gardens, pool, spa etc Staff were very helpful-I accidentally left something at the hotel and they delivered it to me 15mins away at our next hotel the next day! -above and beyond service not often encountered -amazing!

Restaurant ambience lets the place down a little. It is very expensive but is in 2 rather unimpressive rooms although 1 looks into the calm, clean organised kitchen. Staff are professional and pleasant but apart from 1 or 2, not overly friendly

the decoration is amazing, so much art all over feels like a museum. the view and the surrounding are breathtaking the food is just top of the line, each and every restaurant is just amazing and very tasty the beds are super comfortable .

the room and the view from the room is very disappointing , also a bad smell in the room was not pleasant. the service does not meat the expectation too many events destroy the guest relaxation and tranquility.

Amazing nature, well maintained chateau and awesome gastronomy

The cleaning staff at a a Chateau is thirsty to petty cash, don’t leave anything in your pockets or purse if you leave the room. We went for breakfast to discover later on that cash was taken of a purse of my partner, disappointing experience to wake you up from a tranquility of an amazing nature and charming Provence. Mediocre gym facility for a place with such a huge plot of land with separate SPA Centre - gym of a size of bathroom is somewhat shortsighted planning of space for your core audience who do care about health and well-being

Wow this place is really really something. Incredibly stunning the grounds transport you to somewhere magic and the rooms are incredible. If that isn’t enough the staff will literally wait on you hand and foot the service was second to none. And we wanted to say a special thank you to Noè who was so incredibly friendly and so helpful and made our stay that much better.

A breathtakingly beautiful venue, it really is stunning and the rooms are huge and much nicer than they look in pictures. The massage was amazing and the service at the pool was incredible.

The food was extremely average and very expensive, I paid €36 for an arabiata pasta which wasn’t very nice and the cookie I had for pudding was extremely dry. The wine tasting although good, was very short and could have been paired with some nice cheese.

Loved the beautiful country setting of the property with its beautiful manicured garden. Thank you so much for the beautiful welcoming gift, a beautiful bottle of the state Rose that we drank on the beautiful barmy afternoon in the terrace. Loved of about it. 😍

Our room #3 was next to the stairs, so I was wakened up by some guests arriving late to they room. I am a light sleeper. I was hoping to have a great sleep and not be disturbed by city noises. I was not happy.

Great accommodation, great food, great staffs. Very beautiful place. Great kindness especially parking staffs. Also the cleaning of the room was perfect!

It would be more wonderful if the reception knows spa menu a bit better what guest could get free. The staff I asked didn’t know.

A stunning property, great food, lovely pool (and pool service was fantastic) and always nice to have a fitness room

The first room we were given was overlooked by the bar / was next door to the kitchen. The staff were great and offered an alternative - but it involved changing room each night and the first new room did not have working air con