This is a 2 star hotel but could be a 3 star- had hairdryer and kettle (which some 3 or 4 star hotels don't have). Breakfast was nice too- good selection. The restaurant attached to the hotel served a nice dinner. Helpful staff- accommodating with storing our bike.

The room and bathroom were small but this could also be due to the fact what we asked for a quiet room so we got a room at the back of the hotel- which we did not mind ( prefer small and quiet to larger and noisy).

From the first contact at check in to the last at checkout the staff were very friendly, respinsive and accomodating. It's a 2 star hotel with confort levels of a good 3 star, and staff of a 5 star. Yes the rooms are on the smaller side and don't expect a nespresso machine in your room but what you get is miles above what you would get in a 2 star chain hotel. It's clear that the staff really take pride and joy in their work. But just as much, the owners have clearly done their research and went for quality when refurbishing the hotel. It shows a flair and attention to detail unseen in any 2 star i've ever been or most 3 stars for that matter. It is so nice to see some people still uphold standards even when choosing to cater in a very reasonably priced segment. Oh and did i mention every corner of the hotel was spotless? No dust, stains, worn linnen, all things quite comon in 2 stars

I cant think of any improvements that would not generate investment and place it firmly in the 3 star category. Perhaps a pulldown flyscreen in front of the window?

Nice newly decorated apartment situated on the top floor ( lift only went up to floor below then stairs ) in a separate but adjacent part of the hotel. Only there one night but it had small kitchen with utensils, pans and cutlery to enable a comfortable stay for a few days.

No tea or coffee provided. Daughter found the sofa bed rather hard but that was a personal opinion. Was a particularly windy evening when we stayed and the wind whistled loudly along the corridor though eventually we solved the problem by blocking the gap under the door with a towel. Much of the previously free parking in the area is now pay only after 9am and free again after 7pm though you get an hour free if you register . The hotel is on the edge of this zone so it is possible with a bit of searching to find free parking not too far away and the hotel has a map detailing the zones and tariffs .

Very convenient and free parking outside this time of year. Have stayed before and would use again. Liked feel of the refurbished room and Juliette balcony was pleasant.

My bed was lumpy with protruding springs, could do with a mattress topper.

Clean, good location, cheap, nice staff and decent food

Carpets are horrid.

Newly renovated rooms. Location is great. Lift. Breakfast room, light and airy. Good selection of breakfast items.

As per previous review, its amazing value, quality and staff. A 2 star with 3 star facilities and 5 star staff

-pleasant vintage atmosphere -kind and helpful staff -clean rooms -their dishes at the restaurant were very tast

Good value, 2 star hotel with facilities that match the rating. love the freshly squeezed orange juice for breakfast

couldn’t get a drink or coffee in the bar/restaurant without a meal

First floor suite, really comfortable bed, fabulous bathroom (spotlessly clean). Breakfast was average but buffet constantly replenished. Helpful staff at checkout - no English spoken (hurrah!).

There had been a water leak from the room above and the bedroom carpet had an unavoidable wet patch. Arrived late and was subject to an automated check in which worked well but would have been better if a member of staff had been around. No food available after 10pm but managed to get a hot drink. Looks like the owners have made a real effort to provide clean and comfortable rooms but the hotel is sadly marred by the shabby exterior and public areas.