Perfect stay at this wonderful hotel. Had booked a triple room as it was the only one of two rooms available at the time of booking, the other being on the top floor, but due to disabilities we weren’t able to go up the stairs that far. One look at my walking stick and we had been moved to the 1st floor with only 1 flight of stairs and the amazing lady who checked us in helped carry our luggage. The car parking space was very useful and no charge!! Breakfast was lovely and the 2 meals we had in the restaurant were perfect. Would highly recommend

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Ideal central location, a few minutes from the railway station (with a regular, fast service into central Paris) for those that wanted to venture further afield. Excellent brasserie with a variety of dishes to suit all tastes, a good choice of wines at dinner and the 'petit dejeuner' was first class. All staff were superb (but noting Emelie and 'Manu were very friendly and attentive when dining in, evening and morning). Having travelled extensively on business, it is fair to say the room was not 5*, but it had character (which is what we wanted), the bed was large and very comfortable, and the bathroom sufficient for our needs. Almost a home from home. Based on value-for-money, comfort, location, quality of food and wine and town itself (well worth the visit), Hotel l'Avenue was an excellent choice. All in all, this prompted us to score the highest grades in the survey - a very rare occurrence.

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Staff exceptionally kind and helpful; room tiny but clean and comfy, and surprisingly quiet when window closed! Brasserie on ground floor was delicious and always busy! So nice! Curtains fantastic--light ones and black out ones were great. Amenities in bathroom were great, and the staff were generous with towels! The location was incredible, and parking so very convenient. Walking distance to all the sights! I loved it and it was a great value for a quick, no frills trip to Chantilly and Lamorlaye.

Bedding could have been a bit better quality; needed more pillows, and maybe a chair of sorts? Tiny tiny room, but that is what I booked, so cannot complain!

The double room room was nice. Beds comfortable. Breakfast was very good including the freshly squeezed orange juice. The location is very central with its own parking (although overnight street parking is also available) . The restaurant/bar on the ground floor is good. Overall the staff were friendly and helpful. Nicely decorated rooms. A fan is provided.

There was a slight odor of damp coming from the bathroom. The stairs. Provided you are travelling light, the stairs is not a problem. It kind of depends which floor you are on. The single bedroom is quite small compared to the double. (Had two rooms)

The staff were very friendly and I loved the restaurant. They serve some traditional dishes which I liked a lot. Locals are doing coffee in the morning, and diner at night, which is always a good sign. The rooms are a bit old fashioned, but authentic and clean. The parking is convenient.

I miss a bottle of water and a coffee machine, but the price is fair enough.

Breakfast was lovely, we like a French style petit dejeuner anyway. Impressed that the staff member remembered what we liked after 1 morning. Ate in the brasserie on our last night, food and service was superb in every way.

We would really really like a kettle in the room but realise that's a British thing

Most excellent stay inside a well appointed double room, tastefully decorated, immaculately clean with an extremely spacious bed and a good quality TV. After Chateau Chantilly watching La Rein Margot seemed to be an additional bonus.Room is quite airy and full of light.

As it's located in the attic, the bathroom ceiling is quite low so mind your head. Apart from that a refreshing one night stay .

The location is right in the centre of town. The breakfast was huge and well worth the money. The staff were extremely helpful. We had dinner in the restaurant and it was a wonderful atmosphere and lovely food and drinks. I can’t imagine anywhere better to stay in Chantilly, excellent value for money

The drain in the shower was blocked so the tray filled up with water, and the walls were quite thin so we could hear the neighbours, but neither of these bothered us

Rooms were as advertised. Location excellent. Restaurant provided good breakfast options and delicious evening meals. Staff friendly and helpful.

As an older person, would have preferred a step-in/walk-in shower to the shower over bath provided (However, we managed without incident).

Location great right in the centre with secure car parking, breakfast was very good more than enough. Staff were very polite and friendly.

Bath shower surface was very slippery, would be difficult for older or frail people, needs a none slip mat.