The hotel was really cute, very authentic. We had a wonderful view of the lake, parking was free and available. The restaurant was excellent!

Upon check in we were told about breakfast, as included, and made available as our tour group needed. When we checked out, we found out breakfast wasn't free. Had I known that, I wouldn't have used the breakfast bar, for my single muffin, because I don't eat breakfast.

The location, opposite the lake and close to the town, is perfect. The room facilities and particularly the shower, were excellent. We had a very lovely welcome from the lady who seemed to do everything, and decided to take the breakfast, which was very good, and included freshly cooked scrambled eggs and bacon made to order. We very much liked this hotel.

A nice hotel with welcoming owner. Our room had its own balcony which had views of the lake. Breakfast and dinner were great. Good value for the location which was at the centre of everything.

In summer, the parking in Gerardmer is manic. We pulled up onto the sidewalk in front of the hotel but it is possible to find NO PARKING SPOT WHATEVER within walking distance. The "free onsite parking and parking garage" listed were not offered if they existed. The hotel seems to close just when guests would arrive. I was told that a door code text had been sent to my phone - a bit late as it was my home number and I was in France. That needs organising a bit further in advance.

nice hotel overlooking the lake. comfy reasonable size room with balcony, good restaurant

when the restaurant was closed (not open every day) so was the bar. Unable to get a taxi to take us to a restaurant in town got absolutely soaked walking there

Good location, nearby ample parking. Room was small but clean, and even on the street side it was quiet. The ladies on the staff were very friendly and helpful.

The reception desk is open only sporadically. Beware, the free WiFi is "not secure". It would be nice to have an afternoon beer, but the restaurant has only limited hours, had to go elsewhere for refreshments.

I liked the room, the decorations, room was clean. The lobby is very cute and cosy decorated I like the fact that they organized breakfast in a way to avoid waste - everything was delicious.

I didn't like the big gravel terrace in front of our small balcony that had a lake view.

The hotel was extremely cosy. The lighting, decor and seating in the lounge area was all perfectly done in wood and leather, with throws and blankets. The room was slightly small, but complete. It was spotless, with no sign of dust or damage. Will happily choose the same hotel next time.

For the sake of finding a fault, all I have is that there were limited options for vegans.

Amazing and friendly staff which supported us in all our needs - including speaking English :D The hotel is in front of the lake, and very close to the city center!

Maybe some more patisserie variety in the breakfast would make it even more special ;)

Location excellent with parking facility just in front pf the hotel. Friendly staff, excellent dinner and breakfast. Quiet, well isolated room .

Nothing.

Great contact from the hotel reception letting us know how to access the room outside their normal hours. Free parking outside. Balcony with lake view although we didn't use it much.

Lack of Aircon as it was very humid. No lift so had to use stairs.