Staff were excellent could not do enough for you, in every area of the hotel and at all times. Rooms and entire hotel was spotless and very welcoming. The Spa was spotless, with an excellent environment and water quality, very well presented and extremely popular by all residents. It was the highlight of our stay having not used before during previous visits to Val Cenis (approaching 80 weeks!) we used everyday. Coffee machine and continental breakfast offer was excellent and topped up right to the end of service and we attended at all times throughout.

Room advertised on Booking.com was not the one issued BUT the hotel sorted however it did cause unnecessary distress and a change of room. Free Parking advertised was taken up by shop and skischool very few for residents so had to pay €15 per day which was not expected but needed which did add up for 14 days !!! A fabulous cold continental breakfast selection provided but the hot offer was poor mostly cold if there at all which was a shame.

Very clean. Modern and great facilities … but this wasn’t what we were looking for. It was simply the last decent option for a stopover in Val Cenis.

Price is high. This can be seen in the context of the facilities … even though you may have no use for it. They might want to staff up on cleaning personnel. We weren’t affected but the clients just bevor us had a considerable wait beyond regular time before they could enter their rooms. Explanation: lack of cleaning staff.

- good location close to ski slopes - cool new and cosy room - good pool and spa - opportunity to choose restaurants outside the hotel (5 min walk)

The greatest disappointment was check out! The employee charged me twice (mentioned that the card did not authorized on the first transaction). I proved to him that transaction have been done twice! It is not a big deal, however he did not offer the solution. The answer was - ‚it is your problem‘. Now I need to communicate with my bank and manage this situation! Unfortunately, it was disrespectfully!

Staff and restaurant. Good location in the village, same building as a ski shop and a few meters from ski lifts. Maybe the next village up the valley is more centrally located in regard to the ski domain, but overall it’s very good.

No supervision at the pool. Two British families couldn’t behave themselves and the wellness pool became a play area with much splash and jumping instead of a quiet place where we could relax. They didn’t even use the foot bath. We never saw a hotel staff checking on the quietness of the facilities… once we asked they say they couldn’t afford the extra people for that function…

The hotel is next to the ski lifts, ski school and ski hire equipment. The tourist office is close by where ski passes can be purchased or alternatively can be purchased via Val Cenis app. The room size was perfect with nice views overlooking the mountains. Breakfast provided was amazing with a great variety to choose from. The pool and jacuzzi are a bonus.

There is a SPA at the hotel but for an additional fee. It was not clear when booking that not included in the price but might have overlooked the terms and conditions when booking.

- Proximity to three ski lifts (Pont des Chèvres, Ramasse and Turra). - Breakfast - Pool and room - Courteous staff

I did not like the room initially assigned (No. 222) as it is close to a Bar that makes a LOT of noise. I recommend requesting the hotel upon booking to avoid the rooms on the side of the bar.

I liked the food and facilities. Pool is nice, and you can have it to yourself sometimes (and it's free). Sauna is paid though. Restaurant service and overall staff were very friendly and professional. Very convenient access to sky lifts and killer view from the balcony.

Far away from most popular apres ski locations, the town itself is somewhat lackluster. Parking is not included. Not that suited for solo travel.

Amazing location for ski in ski out. Located right next to the chair lift. Amazing friendly staff who go above and beyond for you. Restaurant was delicious with a wide variety of choice to cater for all needs

One of the days our bed was not made and the other until 5/6pm.

Nice and clean, very friendly staff. Since it was almost one day before the closure of the then of the season, we were offered free access to the Sona and Jacuzzi (which we did not use due short time).

Glass door of the bathroom. The choices for breakfast was limited.

It was modern and the bedrooms were very nice. The spa and pool were very good although we couldn’t use them. Some of the staff were friendly and helpful.

The location. Although near a ski lift was not in Val Cenis centre and the area did not have a ski resort feel. Some of the staff were less than helpful and not very friendly