This hotel is fantastic and I will definitely be back if I am in Paris again. We had our connecting flight at CDG cancelled after midnight. Many flights were cancelled at the same time due to a big thunderstorm and people were stranded - it was pretty dramatic. We called more than 10 hotels only to be told that they were all full. This hotel was a godsend. Booking com allowed us to reserve a room at 2am for the day before and then we jumped in a taxi to go to the hotel. The front desk staff was amazing!!! Seeing how lovely the room was after such an ordeal felt like a miracle. Good water pressure in the shower, too.

Calling by telephone from CDG at 2am was a bit complicated and no one answered even though the front desk was fully staffed.

Room comfortable and quick check in / out. Modern hotel. Metro couple of mins over road to hotel so easy to get into central Paris. Wouldn’t walk around local area apart from if going to Stade de France and there are others around. Breakfast was really good - fresh bread, cheeses, great choices of hot and cold. Didn’t rush you or restrict visits so my daughter had multiple trips as she had missed out on dinner previous night!!

Lifts are slow to call and ok when you figured out what your lift number was. Complaints about this but it’s not hard to figure out. Maybe put sign on floors explaining the lift useage. The area is not brilliant but we were there for proximity for Stade de France. Again no room service so coming back from concert late at night it was not possible to get food and drinks to room this would be a great add on.

The staff were really friendly.I liked the room and the view to be honest. Despite the fact that the shower is separated from the toilet and the sink was inside the room. Haha. The bed was great! The pool was clean but it was very small. This is why they only let 10 guests only. The metro was right in front of the hotel, 20 mins to the center. However, the area around the hotel itself was not that intersting at all. Very few local shops.

See the above comment

The hotel was excellent—modern, clean, and conveniently located right next to the metro station. It had everything we needed for a comfortable stay. The staff were very professional and incredibly helpful, assisting us with anything we required. They even held our luggage until it was time for our flight. I highly recommend this place and will definitely return in the future!

The only thing that I would change is the windows because I wanted them to open.

- Spotless clean - Bed was comfortable - Beautiful view - Staff was friendly and helpful - Daily room service - Close to public transport stations (metro, bus)

- There was no mini-fridge, so no way of keeping any items cool - No vending machines or 24/7 shops nearby, if you need something late at night you are completely out of luck

The serenity of the environment

It was a nice stay but I feel booking.com created a bad impression of the hotel. I felt my card was charged more than it should have. Without arguing about being charged €1,144.30 far higher than what my colleagues paid, the sum of $1,419.74 was debited from my card which I feel the conversion may not be correct exchange for the due €1,144.30

The pillows were like marshmallow really lovely, bed was very comfortable, the view amazing. Breakfast was lovely too with good choice.The staff in reception were very helpful and the guys/concierge who helped with taxis etc, exceptional.

The pool was closed

I wanted to be close to Stade de France and was just a few minutes drive away. The hotel staff was very courteous and helpful.

The rooms were pretty small and the bed not that comfortable and it was pretty far away from other attractions.

Air conditioner works well. Great view of the Eiffel Tower and Montmartre. Neat room and bathroom. Tasty and varied breakfast. Very convenient location for Gare du Nord and Stade de France

1) The team 2) the breakfast Having a good staff is the most important thing. A team that smiles and says hello that’s the minimum. But sometimes, poor management can make them bitter.