We had a lovely room, comfortably housing 3 of us, with a view of the Eiffel in the distance. Easy access to the metro which was just outside the Novotel.

We had problems with the air conditioning which did not work and with the bathroom in which the shower area had a drainage issue. The hotel did give us minor waiver on some charges as compensation. Housekeeping services were not available during the weekend. Room service did not pick up calls from our room - perhaps the phone was faulty - we had to go down to reception to place orders. There are people loitering outside the hotel selling stuff who hinder the walk from the metro to the door. If you have heavy luggage, please note the metro side that opens to the hotel does not have a lift or escalator whereas the one on the opposite side of the road does.

Great hotel for staying close to Paris. The hotel is directly opposite the metro entrance, which is good for getting the train into the centre, which takes around 20 minutes (it gets fairly busy). Our room was really clean, the bed was comfortable, and there's a kettle and coffee machine too. The staff were all super friendly throughout the whole trip, from check-in to checking out.

The only downside of the hotel is that it's not in the best area. It's not going to be suitable for evening walks or going to the shops. However, it's perfect for getting in and out of Paris.

Just near the metro station which facilitate all visits. Staff at reception Wt, Excel and Alpha were very good and very helpful, give advice for any question

Actually in my last day after check out and while I was staying at the lobby, I remembered that I forgot my fur scarf in the room in the cubboard. One from the reception tried to call the room service, they didnt answer, he went by himself upstairs to check but he returned in vain. But over all our stay were good and we returned happy from our trip my daughter and I

Hotel was in a fantastic location being next to the subway. Very clean room and fresh towels provided every day. We didn't eat from the restaurant but there are many coffee shops/restaurants nearby to choose from.

Probably not the hotels fault, but they have a lot of locals congregating outside the hotel reception. At first we didn't know what they were doing but then we realised that they were selling cigarettes. They were harmless but can be off putting when you see them on the street.

Hotel is just 2 min. walkable distance from Saint-Denis - Porte de Paris Metro station which makes is convenient to travel. Hotel is away from the popular places so you have to keep atleast 45 min of your time in the itinerary if you are planning to reach the places to see. Hotel also has the facility to keep your luggage after checkout. our younger one was not keeping well on the day of checkout, so they allowed him to sleep in the room with the extended checkout time. Thanks to the hotel staff.

the hotel is really great! the rooms nice and the bed is comfortable. The shower is great with good products. the hotel itself has terraces, small gym, restaurant and a bar. the receptionist were super nice. breakfast was superb! I recommend it!

the location was good for me because I worked right around the corner. otherwise it would not be my choice for visiting Paris. it is not so nice and not many options for eating or going out. (the metro Is right outside though...). the restaurant of the hotel was ok, nothing memorable.

This was a great discovery close to the Stade de France with very convenient metro service right in front of the hotel. The rooms were very clean and staff was helpful. After reading some of the earlier reviews, it's good to know we found the neighborhood very clean and safe. Not sure if it was because of the Olympics - but I would have no hesitations about staying here again. Can't beat a 10 minute walk to the Stade de France.

We arrived early and our room wasn't ready which was no problem. (It was easy to leave our things in the locked area). Yes, it was busy and they said the hotel's restrooms were not available - I thought that was odd - all of them? You would have thought if they were really out of service, there would have been a back up plan for hotel guests?

Great selection for breakfast - buffet style & unique features like being able to cook some items yourself. The hotel is in a great location in terms of transport links & Aldi close by is a bonus for great value items. Tea & coffee facilities are in the room & a fridge. The roof terrace I discovered as I was leaving the hotel & glad I did - nice spot for a break outdoors with great views including the stadium close by.

No fault to find.

We liked that it was close to the metro station.The employees are very helpful and respond quickly to needs.

It is very bad that there are unsightly people in front of the hotel trying to sell illegal things to everyone who comes and goes. Also, many of the tables in the restaurant are shaking. Most of the salt and pepper mills are empty. There are no security measures on the windows in the rooms.

We were upgraded room to a suite, likely due to arriving early and having to wait a long time before being able to check in. No fault of the hotel as check in was 2pm and we knew this. The suite was great and very spacious. Bed was very comfortable. The metro is right at the door.

The heat of the room and hotel. It was very warm and with air conditioning on all night it was still too warm. The reception area was unbearably warm.