Breakfast was delicious. you can find different tastes. It was more than enough. Bed was very comfortable. Bathroom is fantastic. TV iş modern.

Toilet was separate from bathroom but it was ok. Windows cannot be opened for fresh air.

Having had a terrible experience at Novotel Suites Montreuil Vincennes with no air conditioner, poor staff assistance and terrible area, this was certainly a breath of fresh air! The facilities were far more superior even though it cost a little more. It was certainly worth every cent! The breakfast was decent and the location pretty much central. I loved my stay here. The front desk staff were also very helpful with enquiries and helping to get cab. Would certainly return here.

The typical non existent French hospitality from cleaners. They weren't friendly or helpful. I was struggling with my suitcases and my daughter and they just ignored me to sort myself out. Also they kept barging into the room to clean up even though I told them I was busy.

The room was spacious (King suite), our room cleaned every day and free soft drinks topped up, the decor of the hotel was modern and interesting, reception staff were friendly and helpful, room service great quality, we only used the restaurant at breakfast but the food was delicious and the staff were absolutely lovely. I couldn’t believe that some other reviews said they were grumpy - but we’re polite and friendly as a family, and that was certainly reciprocated. Loved it, would return.

The rooms were too warm. I made the mistake of turning on the fan to cool it down, only to find it was blasting in more hot air. My mistake, but we’re used to cooler rooms. Nice when arriving in from a cold day out - but at night we needed a much lower temp and the minimum was 18 degrees. The gym is useless if you lift weights. Only dumbbells up to 10kg and only machines for cardio.

Lovely comfortable hotel with friendly and wonderful staff. We booked a king suite for our family of four. With two teenagers it gave us much needed extra space. The rooms had great facilities and were so quiet. Restaurant food was very good with lots of delicious options for the buffet breakfast. Just a few minutes walk to the metro and local eateries. We would stay again. Thank you Novotel Porte d'Orleans!

It was a little strange having the toilet separate to the bathroom but a minor inconvenience when everything else was so positive. We drove and parked at the hotel which was a bonus but the car park is underground with quite a narrow entrance, would recommend for small and medium size cars only.

The room was nice, the beds and especially pillows were very comfortable. My children loved the tea "Earl Grey", very tasty. You can ask at reception for extra tea or sugar or paper or towel, they give you no problem. We did not take breakfast as I found it a bit expensive for what they offered. But we did not need a breakfast, the location is so good, you have so many restaurants nearby, you can get anything there. You can get there any dish not from breakfast menu only but also from dinner menu in the morning. And the price for the hotel was not high at all. Would choose this hotel next time again. They also provide water to drink which is also great.

The lift was not working once, and we were on the 9th floor.

Several members of the staff were exceptionally helpful, going out of their way to assist when needed. The breakfast selection was diverse and of high quality, offering a variety of options to suit different tastes. The staff in the breakfast area were particularly friendly, always welcoming guests with a smile and ensuring everything was well-stocked and organized. Their attentiveness made the morning experience enjoyable and stress-free.

Some staff members were unhelpful, even though we were guests at the hotel. For instance, a bartender refused to let us sit in a completely empty room simply because we had brought in food from outside. Additionally, one staff member withheld information about the free parking available outside from 8:00 PM to 9:00 AM, likely to pocket the money for the hotel.

The room is nice, spacious and clean. The breakfast is pretty good, I liked the pancakes/crepes the most. Location is alright, one bus/metro ride away from the city center. The staff were nice, and the overall value for money is very good (considering the metro/bus to the center costs only around 2eur/person, even though that's alot for someone who's from my country).

I don't remember if it was exactly this hotel, but many hotels just have all their eggs and main dishes to the cold side. The breakfast options are good for what you pay, but the location could have been a little better.

Really nice hotel, very clear and very spacious room. We stayed as a family and it is nice that sofa can be turned into bed. Nice touch that shower and toilet are separate. Very nice breakfast and dinner (for once we actually had one in the hotel and was nice). Breakfast with a lot of choice, some challenges on space, but it was fully booked period. Location is as normally with hotels in these areas, so it takes around 30 minutes with the metro to come to city center, but very high turnaround of metros.

Really difficult to say anything on this. Maybe bed is bit too soft for our taste (I guess in principle matrasses are already bit soft and usage does not help). But this is personal preference. Location may be issue for some, if they do not like to travel too much when traveling for city trips. Finally, if you at all care about it, gym which is offered is not really big and cannot take more than 2 people at the same time. But again, in Paris not many hotels even offer it and there is great sport complex next to the hotel if you need it.

I just wanted to express my gratitude for the wonderful stay we had at your hotel. We absolutely loved our room – it was incredibly spacious, which was perfect for us and our daughter. The highlight was definitely the stunning view of the Eiffel Tower from our window; it made our experience truly unforgettable. Additionally, the bathrobes and slippers set added a lovely touch of comfort and luxury, making our stay even more relaxing and enjoyable. Thank you for such a memorable experience. We look forward to returning in the future!

The only downside was that the hotel restaurant was closed when we arrived and didn’t open until 7 PM, which was a bit late for us. There weren’t many open restaurants nearby, so we had to settle for some American street food to tide us over. It would be great if the hotel restaurant could stay open all day, even if just offering a smaller menu, to accommodate guests who arrive at different times. Overall, we enjoyed our stay and would recommend it, but the dining hours could definitely be more flexible.

The fact the staff tried so hard with English, polite well mannered.

Lack of English TV channels