So in order of importance I would say the best things were 1. The staff are incredible in that they genuinely seem to love their hotel and want you to have an amazing time, 2. The views from the highest hotel (or one of them) in Europe are always breathtaking 3. Being on the ski slope next to a major lift is incredible. 4. Food is good but the only restaurant is both high end and expensive and you have to eat there most nights. If they added a reasonably priced and hearty special dish each night would both add variety and value for money and 5 the guys in the boot room were superb and really helped to enhance the skiing part of the holiday. Which is of course the main reason for being there. 6. Best new year celebration ever. Civilised and lots of fun.

There were hardly any things to complain about. A superb hotel. I was rather surprised and disappointed that for a high end 5 star hotel costing me £1000 per night I couldn’t order a freshly cooked omelette for breakfast. I could only eat what was set out - and what was set out was very good.

Location is amazing! Makes the stay so special. Wonderful setting to relax. Delicious snacks served at 4pm post skiing for everyone to have. Great board game selection to pass time post skiing! Great breakfast selection.

Check in was poor, was waiting in snow for half an hour and not transported to the door upon arrival once going up the lift. Lack of communication re check in time and also the need to buy a pass to go down if not using a ski pass that day. We mentioned this to the staff who apologised and we felt the issue was rectified. It did not damped what was an overall magic stay. We stayed for four days - if it was a week the dinner options would of gotten repetitive but was okay for the amount of time we were there. - it is also the same as the Gigi although they say this is only open two nights.

Unbelievable place with exceptional views, amazing facilities, wonderful staff and the best breakfast we’ve ever had!

Only tiny thing was that it would have been nice to have more flexibility around going up and down the mountain in the gondola but it stopped running at 4.30 which was a bit limiting. Luckily the hotel was so brilliant that it didn’t matter.

A comfortable stylish hotel with astonishing views and fabulous food. The spa is super clean with good size pool and all the spa delights you’d expect plus it’s really great to have a hot tub and sauna out side as well.

The lifts close around 5pm Sunday - Wednesday so you can’t go down into Val d’Isere for a drink or dinner on those nights but it’s no problem really as the hotel has everything and more!!

Very good but disappointed that the choice of jam was distinctly dull... and lacked imagination for a luxury hotel in the Alps. Strawberry and rasberry!! Why not local fruits and home made jams. Cheese was not that fresh ..

Lighting in the rooms was not sufficient ...

Location, excellent room, awesome view. Great access to the piste.

You’re a little isolated on the mountain. Lifts close at 4pm. So you need to eat at the resort and food was not great and at times poor.

The Hotel, facilities and convenience were brilliant. We had a wonderful time. The arrival, transfers, welcome and kit fit out etc were excellent.

I think that the staff numbers meant that those working were stretched and at times we were not given the impression we were hugely important. Considering the premium price you pay for EVERYTHING - you should be made to feel extremely valuable to the hotel.

Unique location. Romantic, convenient, unique

The location and staff and the decor and rooms

The evening menu was very limited - not to my taste.

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All good