This hotel and personal exceeded all my expectations. I never in my life I have been in such a cozy an amazing hotel in my life. The location, the fireplace, the cozy rooms with mountain views that literally made you feel you are in a movie. You literally have a LIFT just for you in the hotel to access to the main slopes I don’t know how someone can say this hotel has not good location while is the best in New Gudauri because you have a lift 10metres from you to access to the ski slopes. All the best restaurants are 5 min walking from the hotel and even the restaurant in the hotel with the fireplace is literally breathtaking. The rooms are so modern, cozy and comfy. You feel literally in a dream. I am a very well travelled person, I was in France and Switzerland skiing and never I have been in a hotel like Alpina. Nina the Head of Reception will help you literally with everything and will make your stay exceptional. I only have nice words for her who make magical our stay and helped me to make my husband birthday unforgettable. She is the sweetest and kindness person I met in the whole trip. Her professionalism is outstanding and beyond the words. I wish I could stay more days but definitely I will back to this hotel forever. I highly recommend this hotel because is very difficult to find a better place to stay in New Gudauri.

Absolutely NOTHING

Nina was amazing, from answering all our inquiries even before we arrived to catering to our requests during our stay. Super helpful and welcoming! As for the location, the view is amazing, however, for beginners like me, you need to travel by car about 5min to reach the ski lifts. The hotel rooms are okay but in our 5 days stay, nobody came to clean, though we probably should inform reception to request, not really sure how it work. Food is okay, loved the spring rolls and sausages but I wish they were kept warm. Overall, enjoyed our stay and would consider staying there again if we go back to Gudauri.

Great location, the hotel had a huge space for hanging out with friends and family, great gaming room/facilities. We had a great time, it's unusual for a hotel to have this much space for hanging out. The room had a lot of sockets, and they were designed in a most comfortable way - the very first impression: someone took their time to think about sockets - u don't see this in a lot of hotels (new or old). Overall the rooms and food were great. We had a great time, especially since it snowed and we could enjoy skiing

This hotel had no bidet. Most of the hotels in Georgia don't have it..but the bidet would have been a great surprise

I had a wonderful stay at Alpina in Gudauri! The location is absolutely perfect — close to the slopes and with stunning mountain views. It made getting around so easy and added so much to the overall experience. The food at the hotel was another highlight. Every meal was delicious, fresh, and thoughtfully prepared — it truly exceeded my expectations. After a long day outdoors, it was such a pleasure to enjoy such great cuisine right at the hotel. Most importantly, the service was outstanding. The staff were incredibly friendly, attentive, and always ready to help with anything I needed. Their warm hospitality made me feel welcome and taken care of throughout my stay. I would highly recommend Alpina hotel to anyone visiting Gudauri, and I can’t wait to return!

This hotel is incredibly cozy, with beautiful mountain views, absolute cleanliness, and the sweetest staff who are always ready to help with anything you need. It’s multifunctional, featuring an outdoor dining area, an indoor restaurant with rarely delicious dishes, and playgrounds for both adults and kids. There’s tennis, board games, billiards, chess, cards, backgammon, basically something for everyone. The rooms have stunning views and plenty of space. I’d particularly highlight the breakfast and the overall quality of the kitchen. I’d definitely recommend it to anyone who loves skiing, and also in the summer, it’s perfect for anyone looking for a truly relaxing getaway, whether with friends, alone, or with family.

Honestly, I don’t know what to complain about 😅

you offered the room with joined beds to the couple, despite the fact the room with double bed was booked. Simultaneously, you offered the room with a double bed to a single traveler. Not a critical but made me sad

The view from the terrace is amazing The lounge is nice and clean There is a free lift at the back for skiers

Generally everything is ok The lady staff is really nice

I loved everything. The hotel is comfortable and clean and cosy. Staff were exceptional, very friendly and hospitable. I highly recommend this hotel for families and groups.

Nothing Everything was upto our expectations and more

Our room was renovated and clean although a few things such as hangers that had come off could have been put back on. The ski room could also be bigger and include a drying room. The hotel tap water is drinkable and of very good quality. The staff were very friendly and helpful. The restaurant in the hotel served pretty good food but the waiting time was long. The hotel is very suitable for skiers. The ski lift is right next to the hotel. But if you want to have a party in the town centre you have to pay for a taxi ride to the centre and back It costs about 26 Lari. But close to the hotel, about 400-500 m, there is a very good restaurant Ati Ambavi with great food and flavours and live music.

No Drying room

I stayed at Alpina Hotel for one night and had a great experience. The staff were incredibly friendly and welcoming. I especially loved the lounge area, there were also some games available, which made it a great space for socializing. Fireplace made it even cozier. The room was clean and warm. There wasn’t a hair dryer in the room initially, but the staff quickly provided one upon request, which I appreciate. Overall, I had a pleasant stay at Alpina Hotel and would definitely recommend it to others looking for a cozy and friendly place to stay!