First of all, everything is very clean. Staff members doing amazing work. They are very friendly. Breakfast is amazing, and in general in the restaurant they have very tasty food. Pool is clean. Pool facilities is also clean and basically they have everything at the pool what you need. Also in the rooms is every facilities what you need to have comfortable vacation. It is great place to stay. Basically you can have amazing vacation here. Definitely will come back here.

I like absolutely everything and every detail about this property. BREAKFAST is amazing!! Staff members are amazing!!!!

The location of the hotel was perfect, with easy access to the central park. The staff was incredibly friendly and attentive, making me feel welcomed from the moment I arrived. They were always ready to assist with any questions or requests I had. The dining options were impressive. Each meal was delicious, and I appreciated the variety of choices available. It truly enhanced my stay. The overall ambience of the hotel was relaxing and inviting.

I was disappointed with the cleanliness of the room. At first glance, everything seemed tidy and organized, but upon closer inspection, I noticed cobwebs in the corners that clearly indicated a lack of proper cleaning for an extended period. This issue detracted from my overall enjoyment of the stay. Cleanliness is a fundamental aspect of any hotel experience, and I hope they can improve in this area for future guests.

i think the best hotel in Tskaltubo. Breakfast is good Swimming pool very good and clean Rooms are also Good and fully equipped Stuff is very friendly and professional there was an accident, the child fell down and broke his head. stuff's first aid actions were very good. when the emergency came they were surprised.

in my room, the carpenter was a little bit old with some stains it looks not very good but if you check other things you understood that the cleaning service is very good. btw I know about this carpenter issue from booking.com reviews and I was ready for that

We recently had the pleasure of staying at this hotel, and we can confidently say that it is the best option in the region. From the moment we arrived, we were impressed by the excellent amenities and the warm hospitality extended by the staff. The hotel boasts a clean and inviting swimming pool, perfectly complemented by a poolside bar, creating a vibrant and enjoyable atmosphere. We found ourselves spending many relaxing hours by the pool, sipping refreshing drinks. The restaurant exceeded our expectations with its great food selection for breakfast. It was the perfect way to start our days on a high note. The hotel's spacious hall provided a welcoming space where we could unwind and spend time while waiting for check-in or simply enjoying some downtime. The personnel was attentive and helpful, ensuring that our needs were met throughout our stay. We had the pleasure of celebrating my wife's birthday during our weekend at the hotel, and we were touched by the thoughtful gesture of the staff in wishing her a happy birthday. It added an extra touch of warmth to our already memorable experience. Furthermore, the hotel offers ample parking facilities, which was convenient for us as we had our vehicle. In conclusion, we wholeheartedly recommend this hotel. It offers an exceptional experience with its fantastic amenities, attentive staff, and a warm and inviting ambiance.

Some wifi connection problems

Inside the rooms and dining area is very clean, amazing breakfast, nice pool, and cafe, stuff is very friendly and helpful

They were changing the airconditioning system in rooms and the hall on the 3rd floor, which was a bit noisy and making everything around dirty. They have a nice pool area which they clean nicely but could be better if they make a fence so street dogs don't wonder around you or kids when you are at the pool.

Staff, location, value , room size and quality

Dogs barking whole night in the street, ventilation noice in room

Welcoming reception staff speaking good English. Room is very spacious with separate living / sleeping areas. Beds are firm and comfortable. Bathroom very spacious and good waterpressure and temperature. Breakfast has ample of options, both hot and cold. Very quiet in the off season. If you like old Soviet relics, this town is the place to be.

Carpeting a bit dirty in the room Showerhead is spraying very hard and only had one setting Temperature of hot dishes could be better at breakfast

Perfect for a short stay, we travelled during low season - was not crowded at all and swimming pools were closed. Had dinner and good breakfast - excellent service! Walking distance to treatment Halls 2 & 6 - at extra costs but with the discount 15% issued by the hotel.

- Food. Great breakfast and dinners. - Swimming pool and outdoor area great for the family. - Staff generally all friendly. - Family suite a good size and great views. - Location is fantastic.

- Live Music on terrace unbelievably loud for a small area. Felt like it was in our suite in the 3rd floor. - Room cleaning is not the best.

Unfortunately the sauna was not hot, even after the staff said it’s ready for use. Also the russian music was playing in gym and sauna, what I didn’t like.