Since this review should reach a larger audience, I am specifically writing in English. The staff of this hotel cares about its guests, breakfasts are varied, tasty and not counted on the minimum. In addition, the staff tries in earnest to make your stay as comfortable as possible. In our case, it was necessary to provide a gluten-free meal. We asked the hotel before arriving to help us. What was our positive surprise as each day the Spouse received warm gluten-free bread and rolls to the table. A dream, thank you very much.

One could ask that the staff in charge of the rooms clean the room more often during a multi-day stay and replenish this and that.

Central location near the university, attractions, and markets. Charming historical environment. Traditional look of the hotel's lobby, which was welcoming and quaint. Excellent breakfast facility and meal quality. Very friendly and helpful staff.

Coming from North America, I felt cold in the room and without ability to adjust the temperature. However, this was the same with other accommodations as well as private homes I visited, clearly the norm in an energy-conserving environment. The heat does get turned up a bit at what I assume are strategic times.

Good location and nice hotel full of history.

There was a mix-up with our reservation which took a few minutes to sort out. (We had booked a double room but the assigned room was a single.) The "new" room's curtains had been open to the full sun all day on one of the hottest days of the year (36 degrees Celsius/ 97 Fahrenheit). So the room and everything in it was like a pizza oven, and without air conditioning. (The rest of the hotel was surprisingly chilly, we had dinner there too.) At night we opened the windows for airflow and got mosquito bites... not a great night of sleep. Oh, and at the birthday dinner that we attended there, it took the waiter forever (30 Mins...) to get the check and then, at the table in front of all guests, he proclaimed the full amount to the hostess. What a strange thing to do.

We have stayed in the Schwarzer Bär on several occasions and have never been disappointed. The rooms are top-notch, the breakfast is superb and parking is available on site. Your pet is also welcome and they even provide you with a little snack!

If you want to stay there with your pet, only certain more expensive room types are available, which van make your stay rather pricey. Depending on the location of your room it might be perfectly quiet or rather noisy. If you're sensitive to noise, ask for a quiet room!

The staff was very friendly and pleasant. The hotel is located within walking distance of the Jena Planetarium. We were able to store our luggage between check out and actually leaving for the train station. Reception personnel called a taxi for us.

No issues!

The staff was very friendly and helpfull ! The location is excellenet and everything is nearby on foot. Eventhought it is close to the street it was very quiet when the windows are closed so no trouble sleeping or working.

The breakfast is too expensive to add.

This historic hotel is close to the city centre, 5 minutes from the Jena Tower. The room is pretty comfortable, free WiFi works very well, and breakfast is rich.

Rooms that are close to the tram stop a a little bit noisy, but not too much. Nothing else.

very near the centre and university, the room was massive and very clean. very confortable. I did nto use the restaurant but very conbinient to have it just by the hotel. The staff was very friendly.

It was very noisy outside but this is just because they are doing some buinding work on the road so it isn obodys fault. There was no kettle which is a shame. i also found a but extrange that when i asked for taxis they said it was hard to get one so i had to walk but it coudl be that Jena is not a city with many taxis.

Breakfast was really good. The room was ok, but the bathroom was the smallest I have ever seen. The location is good, quite central. The staff was very friendly. I had forgotten my suitcase on the train and I was therefore very happy that they had both reserve kits of a toothbrush and of razor blades to spare.

The room could have been a bit more cozy, it was a bit stiff.

We had room 67 which was a Junior Suite. Spacious, refurbished and super. Hotel was 500 years old but everything very modern in room. Sofa, arm chairs, king sized bed, plenty of space to unpack.

They do not provide kettles/ coffee in room but did give a thermos flask of hot water for use. Wi-Fi was not very strong in bedroom due to being on top floor at very far end of corridor. It worked fine in the entrance lobby of the suite