The staff were very friendly, and they were able to accommodate early check-in for me at 11 am as well as a later check-out at 1 pm. Very much appreciated! The location was fit for purpose (we were there for an event at Lanxess Arena). Breakfast was decent, with good variety and I found it easy to get a table each morning. The mini shop in the lobby area was very handy to pick up snacks/drinks as there's not much else nearby.

The sink in the bathroom was blocked on arrival and continued to be a nuisance during my stay. Chrome cast did not work for the duration of my stay on their TVs - didn't give me much to do in the evenings since the channels are limited too. Last thing- the umbrellas available at reception are advertised as free provided they're returned within 72 hours - we used them each day and returned them in the evening, but it still keeps trying to take a charge from my card.

Convinient but quiet location close to Koeln Messe. Clean, modern and spacious hotel Nice staff in general. Comfortable bed and all amenities available.

Overcrowded breakfast area and not enough supplies to keep up with the amount of guesses. Staff at breakfast area should be paying more attention to the food and drinks that need to be replenished because of the amount of people. I told one lady that the milk was over for about 10 min already with people waiting and she did not even care, we had to tell other worker who came immediately. We left the room at 11am the first day and nobody cleaned it.

The room was great, great facilities (TV, bathtub, comfortable bed). The service was very kind and helpful. The architecture and atmosphere in the hotel felt very exclusive, making this stay very special.

The breakfast had a wide variety of products which is a good thing. However, at peak times it's difficult to find a spot to sit to eat your breakfast. Also some of the products are prepared in the morning, making them a bit stale around 10. Parking is also a little pricey. Upon arrival you get to choose whether you want to have your room cleaned or whether you'd like a coupon for a drink. This coupon turned out to be a coupon for a softdrink. I recommend new visitors to choose for room cleaning if they get the chance.

The breakfast was very good, and the staff were amazing and very polite. The room was spacious, and I have no complaints about it. Overall, I was quite satisfied with my stay at this hotel. I often choose Radisson hotels because you always get what you expect.

In general, the restaurant closes too early, making it difficult to have lunch after 3 p.m. (considering some guests may have jet lag or prefer a late lunch). The same issue applies to dinner. During our stay, my colleagues and I had to order food every evening, as the restaurant was already closed. We were staying at this hotel for a major e-sports event, so it was fully booked, and many guests faced the same problem. There was a constant queue of food deliveries every evening and night. Given that there were no other dining options nearby, and this hotel is often chosen for large conferences, it’s surprising that the restaurant has such inconvenient operating hours.

Hotel provided complimentary gummy candies near reception which was a nice touch and I thought the fitness center was well-equipped for my needs as well. Also the location was within walking distance to the arena which was great post-concert.

We had a lot of issues with the TV in our room in which it would automatically shut off even while we were watching. We also couldn't quite make sense of the AC settings as it appeared we had to set it to -3 C in order to have it be remotely cool in the room.

It's just enough of a walk from the city center to make you want to take a drive over the river, but the stay was incredible! Breakfast felt more like a real buffet restaurant than a hotel breakfast, the room was clean and well stocked with toiletries if you forgot something, modern styling, and even being next to the elevators, the room was very quiet. The Shell station next door has snacks if you need something they don't sell in the hotel. I wish I had more time in the city, but I didn't have time to check the fitness and sauna, they sounded exceptional, as well.

If I had to find something, parking was a little expensive per night (but seems well secured), and the style of thermostat, in the room, was strange. I woke up a few times too hot or too cold because I couldn't set it quite right.

We were welcoming with our dog, which was the most important for us due she is part of our family. The lobby is big and very nice to relax. Our room was comfortable and big enough. Breakfast was delicious with a variety of fresh options and the staff was kind and respectful. We enjoyed our stay

Minor thing. As soon as we arrived to the room there were a soft drinks in the fridge as “courtesy”, we dropped our luggage to find something for lunch and when we returned someone had gotten in to the room and removed the bottles.

Beautiful hotel, has everything to offer and breakfast was amazing although it wants to be for the price!!

The hotel was in no way near and Xmas markets or central Cologne so it was either a 30 min walk or a taxi ride which the taxi driver charged us 20 euros for each way! Its located right in the business centre but I'm guessing if we knew our way around short cuts or trams it would have been cheaper but it was late night, we'd been travelling all day and just wanted to wander Cologne markets and get some food.

Very friendly Staff, easy check-in and check-our, comfortable and stylish room and very comfortable bed, nice breakfast, super mirror for makeup in the bathroom. :) I thank you for the kettle and water in my apartment, it was really nice and useful. :)

• I would prefer a bigger variety of healthy food. It was a bit difficult to find something healthy because of a lot of products containing sugar etc. More types of cheese, more vegetables and fruits are preferable. Thank you. • Thank you for quick resolving the issue with the soap bottle. Would be also nice to control such things before the checking in so there is no such surprises when you are already in bath.))

I liked everything, from my room on the first floor with a little terrace to the location, with a tram station near by. The gym and sauna also great. Breakfast rather normal, not worth the price. Dinners were good too. Definitely recommend and will be back.

The morning prior to my departure I stayed in, had remote work to do. Asked for housekeeping later. Repeated the request around 2pm at the reception, prior to going into the city. When I came back, three hours later, nothing had been done. I went back to the reception asking for info. I was told they’d take care of it. Twenty minutes past, nothing happened. Phoned another receptionist who told me there’s no one to do the work at 5pm. She couldn’t explain why they didnt do it around lunch, when I left, nor why the other receptionist promised they’d take care of it, 20 minutes before that call. Annoying moment and not up to the standards for Radisson Blu. Nevertheless, I’d stay there again, hopefully in the same room