Lovely large deluxe room at the quieter back of the hotel. We had to ask to be moved from our original room overlooking the noisy main street at the front of the hotel. Good secure bike storage in a locked cage under the hotel, accessible from the car garage. Bike repair tools available. Good varied breakfast buffet. Reception staff helpful, but not always friendly. English spoken by all staff. Carpet and seating area in room made it very comfortable. Bed and bedding comfortable. Dressing gown, small refrigerator and coffee machine in room.

Small shower cubicle, barely big enough for one person. No kettle in room. No safe in room. Room was hot on arrival and air conditioning did not cool it down, but opening the windows worked well, except when people smoked cigarettes on the patio below our windows.

Location is great with the elevator to the market place across the road,see photo 1, and the car park beneath. The car park has a height restriction of 1.8m but the spaces are plenty big enough for my volvo v90, see photo 2, at the entrance there is one lane shared in and out but wait your turn and you are good. Hotel breakfast had good hot and cold buffet and a courtyard outside if weather permits. Room was air conditioned as spacious with everything you need. Staff very pleasant and all spoke English amongst other languages. Recommended.

The welcome hotel does exactly what it says on the tin. It is a home away from home with friendly staff, comfortable accomodation, and best of all, very fast access to the old town via the Oberstadt Aufzug, 30 seconds walk away, just across the road. I had chosen it because, as a visually impaired person and a Guide Dog owner, I wanted somewhere that not only would be accepting of my Guide Dog, but from where I would be able to reach the Oberstadt easily despite being entirely unfamiliar with the area - and it didn’t disappoint in this regard. There were absolutely no issues with my dog, and all of the staff were happy to help me as required. My room too, was excellent, including a lovely long bath tub, quite a change from the tiny ones usually found in hotels. I also thoroughly enjoyed breakfast the next morning, with a good selection and good quality items. All in all, I felt that my Guide Dog and I were genuinely welcome in the hotel and I would definitely stay again if I ever return to Marburg.

Nothing much. I found it slightly weird that the hotel lift is reached up a step, which slightly defeats the object of having one - but the staff made sure I was aware of it and it never caused me a problem at least. Overall though I really enjoyed my stay and wish it could have been a little longer.

Location was very good with the elevator to the upper city directly across the street. Underground parking with a small discount located directly under the hotel. Breakfast was fine with some hot food options. Room was spacious.

Staff wasn't overly friendly. Pretty expensive for 1 person for 1 night with breakfast. Plus 20 eur for my small dog. Not that great of a hotel for the price

Fantastic location just a few steps away from the lift to the old town.

Extremely expensive for what it is, twice as much as we paid elsewhere in Germany for a similar level of accommodation. Poor hot food selection at breakfast if you are on a plant-based diet - just baked beans! Could hear all the noise from the street below in our room, a lot of drunken shouting into the early hours at the weekend.

Breakfast buffet was extensive and good. Location was excellent. The elevator to the old city was right across from the hotel.

The shower was one of those tiny corner/rounded units which was incredibly small. I kept slamming my arms into the sides while trying to wash my hair. Staff were mostly unwelcoming, with a couple of exceptions. Had no flexibility for an earlier check-in. Of course, there are check-in times for a reason but every other hotel I’ve stayed in, after an overnight flight to Europe, has made an attempt to find us a room, or let us know when one was finished with cleaning. Staff kept repeating ‘check in time is 3 pm’ without even trying.

We are staying in the Hotel for 3 nights. We are so happy and lucky to have the very kind and helpful Cathy, Reception manager in the reception when we checked-in. She has tried her very best to show the Hotel’s real welcoming hospitality! Not only she has kindly and thoughtfully helped us with the room, but also with our parking.   Our special thanks also go to Tram who has also helped us lot during our stay. We also very happy with the nice service and help of the housekeeping and restaurant . The hotel is in an excellent location with the free elevator just in the other side of the street to go up to the old town!  The rooms are quite big and the breakfast has a great variety of different choices. Marburg is very beautiful old town and we would love to come back and stay in your hotel again!

Great location near the aldstadt - just across the road & up in the lift to the old town. Easy car parking under the hotel (paid parking) lots of space. Large comfy rooms with TV, coffee maker & toiletries in bathroom. Excellent breakfast - good choice of hot & cold. Helpful & friendly staff

Nothing - all good

Spacious room. Rather quiet but that might have been because it was not a busy period and a quiet Sunday-Monday night. Good beds.

The shower was very small. The door to the room did not close well and could not be locked properly from the inside. The breakfast was ok, but not outstanding, neither in quality nor in choice. Elevator very slow, but stairs proper and bright. No possibility to block the view from opposite houses without turning the room dark.

Excellent breakfast -- a wide selection of food to choose from. Best breakfast of any hotel I have stayed at. Nice eating area. Staff was so welcoming. I was tired and thirsty when I arrived and the staff gave me a cold bottle of water and I felt appreciated as a guest right away.

Maybe add some phone charging ports for USBs.