Very polite, friendly, efficient and helpful staff at reception. Excellently clean and well-appointed room, with beautiful location, as expected from previous visits to this site. Wonderful evening meal: full compliments to chef and staff.

I would have preferred more personal control over the bathroom light in my room, so that I could have switched it on and off as needed, rather than have it automatically timed.

We had a lovely overnight stay at this hotel right next to the Maria Laach Abbey and by the lake. The setting is peaceful and beautiful. The staff were very friendly, the rooms immaculately clean with comfortable bed and pillows. We really appreciated how pet-friendly everyone was. Thank you.

Nothing to note

The location is wonderfull.

Decent size room, recently refurbished. Nice bathroom with spacious shower. Large open public areas and a terrace cafe area with views of the lake in the distance.

Price of breakfast €18 each Room was large but a bit spartan, wood laminate flooring and no rugs or carpets. Pod coffee machine, no kettle, so no possibility of tea in the room. Good job we took our own water heater. However I have noticed thst since the lockdown, many hotels have reduced soft furnishings.

The location near the abbey is quite unique. The rooms are modern with a nespresso machine, a small fridge stocked with complimentary biers, water and cola, and the breakfast, in my opinion, is excellent. While they don't have a gym at the hotel, they do a peloton bike with a subscription that you can have delivered to your room for a workout. That's a great idea, especially when the weather is cold, dark and rainy.

Beautiful hotel, clean, bright and elegant. Nice staff, great food, wonderful surroundings. Good bathroom and showers, water pressure etc is perfect. Very relaxing. Stunning area. They allow dogs which is great.

Rooms on the 3rd floor are attic rooms with small windows and very warm. Bedding is very synthetic and sparks, also very warm. Made it uncomfortable. Noisy guests drinking and smoking outside on the terrace kept us awake between midnight and 2am, the hotel staff should be mindful of this.

Beautifully designed, spotlessly clean.

It took me 1 hour and 45 mins to be served a soup and a main course. The dining room is grossly understaffed. The receptionist was serving in the dining room to help out. I asked a waiter about one of the desserts when he brought the menu, he replied: “I do the bar, I don’t know about deserts” Lastly, there were no coffee cups beside the coffee machine or anywhere.

Easy check-in, convenient car park, location well-signposted. Lovely modern room and bathroom. Outstanding breakfast buffet. A fabulous way of enjoying a long, relaxing weekend in the countryside.

We were slightly disappointed by the restaurant as we had been looking forward to enjoying local fish. The menu features classic dishes with good-quality ingredients, but the execution was a little bumpy. We found and enjoyed some nice regional items on the wine list.

The breakfast was amazing! There was buffet style eggs, bacon, and potatoes. So much bread and pastries. All sorts of cheeses and lunch meats, and a muesli/cereal/yogurt bar. Plus sparkling wine. And an actual honeycomb you could cut bits off of. The breakfast room overlooks the garden and lake so it was just a lovely way to start the day. Oh and all the plates and dishes are the ceramics made at the Abbey. The room had excellent air conditioning and really comfortable beds. The mini-bar refreshments were included in the price of the stay. The room felt brand new and you can tell that everything has just been renovated. Fresh, clean, comfortable, and modern. There is also an elevator. There happened to be a festival the weekend I stayed, so there was plenty of activity on top of the Abbey, the garden center, ceramics shop, and gift shop. There is a dedicated path down to the lake where there is a coffee and snack shop attached to a small grocery store. I took a hike around the volcanic areas one day and the next I drove to the Lava Dome museum.

I was in a room on the top floor, so I didn't have a great view. The walls in this room were at an angle. I'm short and even I bumped my head a few times getting into the mini-bar. If you're a taller person, you should request a room on a lower floor, not the third. There was a small desk and chair in the room, but no place to really relax other than the bed. The bathroom light turns on automatically by motion sensor and has a timer to automatically turn off. So sometimes the light turned off on me and I had to keep the door closed at night to keep the light from turning on randomly.

the place is really beautiful

the breakfast was terrible: the buffet is in a very cramped nook where a couple of people can barely fit, burnt eggs, bad coffee