Very polite, friendly, efficient and helpful staff at reception. Excellently clean and well-appointed room, with beautiful location, as expected from previous visits to this site. Wonderful evening meal: full compliments to chef and staff.

I would have preferred more personal control over the bathroom light in my room, so that I could have switched it on and off as needed, rather than have it automatically timed.

We had a lovely overnight stay at this hotel right next to the Maria Laach Abbey and by the lake. The setting is peaceful and beautiful. The staff were very friendly, the rooms immaculately clean with comfortable bed and pillows. We really appreciated how pet-friendly everyone was. Thank you.

Nothing to note

The location is wonderfull.

It was actually the cheapest location for a spontaneous racing weekend near the Nordschleife. Amazing hotel, nice staff and very good food. Rooms are clean, beds are comfy. I'll definitely be back.

Location next to the monastery and close to the lake. A modern hotel with spacious rooms, very nice beds much appreciated after hourly travels from Italy. And breakfast with a view the next day.

not much really

Decent size room, recently refurbished. Nice bathroom with spacious shower. Large open public areas and a terrace cafe area with views of the lake in the distance.

Price of breakfast €18 each Room was large but a bit spartan, wood laminate flooring and no rugs or carpets. Pod coffee machine, no kettle, so no possibility of tea in the room. Good job we took our own water heater. However I have noticed thst since the lockdown, many hotels have reduced soft furnishings.

Front desk customer service was impeccable Breakfast staff was not very impressive or helpful - for a 4 star hotel it should not be acceptable

The location near the abbey is quite unique. The rooms are modern with a nespresso machine, a small fridge stocked with complimentary biers, water and cola, and the breakfast, in my opinion, is excellent. While they don't have a gym at the hotel, they do a peloton bike with a subscription that you can have delivered to your room for a workout. That's a great idea, especially when the weather is cold, dark and rainy.

Beautifully designed, spotlessly clean.

It took me 1 hour and 45 mins to be served a soup and a main course. The dining room is grossly understaffed. The receptionist was serving in the dining room to help out. I asked a waiter about one of the desserts when he brought the menu, he replied: “I do the bar, I don’t know about deserts” Lastly, there were no coffee cups beside the coffee machine or anywhere.

Beautiful hotel, clean, bright and elegant. Nice staff, great food, wonderful surroundings. Good bathroom and showers, water pressure etc is perfect. Very relaxing. Stunning area. They allow dogs which is great.

Rooms on the 3rd floor are attic rooms with small windows and very warm. Bedding is very synthetic and sparks, also very warm. Made it uncomfortable. Noisy guests drinking and smoking outside on the terrace kept us awake between midnight and 2am, the hotel staff should be mindful of this.