The addition to the castle is where we stayed - modern and very good. Stairs a little steep and no lift for folks with mobility problems get a room on the ground floor - we were on the 3rd. Lovely restaurant as part of the complex with great food and thank you for two vegetarian choices.

Directions ! There are major construction works in the town so a one way system is in place - which Waze and Maps dont seem to know about. Would have really helped us to know the way to the hotel via the diversion / one way system prior to getting there. These are little things Hosts - but they would really count.

Hotel is in a rather quiet place, surrounded by the inhabited area and some cultivated fields higher on the hill. The old part of the hotel looks nice and original, our hotel room in the new(er) surrounding building was just average.

In my view, this hotel is overrated. The accommodation price is just too elevated. Breakfast was rich but there were many things missing, for example, no fresh orange juice (to be expected in such a hotel), no water refilled, no scrambled eggs added, no fresh fruit and very limited choice of vegetables. It seemed that the staff was not ready / able to serve that huge amount of guests at the same time (at around 9 AM on Sunday).

This hotel is exceptional. A stunning hotel in an amazing location. Just look at the photos on the site . We loved the decor. They’d thought of everything. Plenty of plugs , blanket and treats for our dogs . No stinting, all quality furnishing, bedding and toiletries. We were able to have room service for breakfast and dinner which made a huge difference to our stay. The meals were delicious . The staff were very good .

No fresh orange a breakfast .

I stayed with my mother and dog at Schloss hotel. Before arriving we requested a ground floor room to make it easier with our dog. They accepted our request without any issue. When we arrived to our room they even provided a blanket and little treat for our dog :) The room was very clean and big. The beds were wonderfully comfortable. There were enough towels and extra ones + a bathrobe to go to the spa. Our first night we had dinner in the restaurant and it was absolutely delicious. The breakfast buffet was very variated and of very high standards. Fresh and local products with impeccable quality. The spa made this stay extraordinary and incredibly relaxing.

The restaurant and breakfast buffet staff could've been a bit nicer... During dinner and breakfast they acted quite rude and snappy when we asked something or tried making conversation. The other staff were very nice tho :)

The hotel was really nice, lovely atmosphere and decorated. Very friendly staff. The place was really clean. The food in the bistro was ok and prices where reasonable. We had a great stay for a more than ok price.

The room was really big but out dated. Decorating could be much better in the room. No coffee machine or thee facilities in the room. The bathroom was clean but could use a more modern shower.

Beautiful location and gorgeous historic building, wonderful staff - very friendly and helpful - fantastic food at the restaurant. We arrived and found a parking space reserved for us as we needed to charge our electric car (I did have to request it though, so keep that in mind). Staff were very welcoming and sweet to our little boy. The room was spacious and clean, with very cosy beds and a selection of pillows (though a little on the functional side, but that's fine). It also had a private patio area outside it with a table and chairs, which was a great space for us to sit after we put the baby to sleep. The restaurant terrace was lovely and the food excellent. I didn't get to try the spa, but the opening hours are very generous and they have a good range of treatments available. The breakfast buffet was great as well - wide selection and very good quality food. Nearby is a fantastic Romanesque cathedral (church?) called Maria Laach, so that's worth a visit.

Nothing really stood out. I was a little disappointed that we didn't stay in the old castle buildings but rather the newly built annex that forms the forecourt - but in the end the space worked perfectly for us with a toddler, so that may well be why we were put there. While the location of the hotels is fantastic, the village itself is not much to look at - so use the hotel as an overnight or as a base for exploration of the region.

Schloss Hotel Burgbrohl offers great facilities (unfortunately we did not have the time to enjoy the wellness offering) in a traditional schloss. Modern well sized rooms, with well equipped bathroom. It was all very new, the schloss must have been renovated within the last few years, it was well done. Great restaurant with a large terrace. Lovely food, with friendly service. Breakfast was served in another room, with a very modern feel to it. Excellent choice of food. Ample parking space.

Situated in a scenic part of Germany, close to motorway, but not near enough to hear it. Very friendly staff and the room was spacious, clean and very well appointed. Dinner was a great experience and very good value.

Not enough time there..😟😟

The room had all the basic needs. The breakfast area and restaurant are real nice, more updated to modern design than the rooms. Breakfast was excellent. I did not use the wellness center but did some walking in the area which was excellent, found signage for a roman quarry and for volcanic rocks

Carrying luggage up 2 flights if stairs was a minor annoyance, no other negatives

Outstanding location and room - extremely good value for money. The breakfast was varied and really tasty. Finally, and perhaps most importantly, the reception staff were outstanding. Had a migraine and they offered me a large, quality bottle of mineral water, even though I had already checked out. A small thing, but it was really very thoughtful.

Difficult to walk your suitcase to the rooms over the cobblestoned courtyard.