Very good location in the city center with the shopping areas and a good number of cafes and bakeries nearby. The rooms were really spacious, comfortable and clean. And having the underground parking right under the building (at least the part we stayed at) with a multiple entry arranged by the hotel is a really great bonus for car travellers. Parking is paid serparately, but I was informed about it in advance, so it was just part of the terms. Certainly worth to repeat the same hotel for another stay.

Nothing to complain. Just couple of things to mention for information - the extremely soft pillows (true German style!) and the very heavy external doors nearly everywhere - presumably for security reasons. Still, no problem at all.

This is my second time staying at this hotel, but the first time during the warm season — and I have to say, I’m absolutely loving the breakfast terrace! The breakfast itself is great, with a big variety, everything fresh and super tasty. The room has big windows with an nice view, it’s clean and really comfortable. Big thanks to the hotel team for taking such good care of everything!

The only small thing — the top part of the window we used for airing out was a bit dusty. But it’s hard to notice unless you actually touch it. I’m sure it’s something you can easily fix!

Fantastic location, comfortable rooms, very good breakfast.

The room we were initially given had a terrible smell coming from the bathroom drains. We notified the hotel staff and they were unable to move us the first night due to all rooms being full, but they moved us into a different, nicer room the next night and it was extremely comfortable. They did go above and beyond to correct the issue.

Location Facilities and room

Front of house staff on arrival had trouble with their booking.com interface and their system didn’t have the correct information on it - I was told that they couldn’t change anything because the booking had been made through booking.com. It took a long time to resolve in very warm temperatures, with my family waiting in the car. Eventually, a phonecall to a colleague allows us to check in as per our original booking

Clean and easily accessible, parking available and in a fantastic location

My American elderly mother did not like that no washcloths were provided. User temperature control would have been helpful. Noise from delivery vehicles in the early morning woke us because we had our windows open.

To arrive at a hotel room and find that everything has been thought of, a place For everything, mirrors where needed, comfortable bed and great pillows and sheets, shower with plenty of hot water and ample! Well designed, breakfast offered enough and good quality products. Staff was kind and helpful. Good we Will Come Back and will recommend it !

Would have love salmon at breakfast time…parking to get there was a challenge this time. Next time we will know better.

This is our 2nd stay. Breakfast as always was excellent. Hotel Staff friendly, the breakfast staff remembered us! Now we have found you, you are our, 'must stay at hotel' in Münster, so accessible for the Altstadt. Can't be bettered.

Just a slightly larger room next time please. Room was tight this visit betwixt bed and bedside table, but not the end of the world.

Every thing. Location. Room. Staff shower. What a brilliant hotel. Best I’ve stayed I. For years.

I stayed for too short a time

I really loved the location. Very close to the city center, 5-7 minutes walking distance to every visitor attraction was a great advantage. Good breakfast with a great variety of things to eat. And the staff was extraordinary. They were helpful, kind and most welcoming. I strongly recommend this place.

The only disadvantage is a "shape" of hotel. Lobby and reception desk is in one part of the building and rooms are located above a shop. Publicly opened staircase you need to climb up to get to the private zone of hotel rooms is something I disliked. The architect had "a vision".

The staff was friendly, the parking garage was extremely convenient, and the room was very spacious.

A little noisy at night which was exacerbated by the fact that we had to keep the window open to cool the room off.