The staff was friendly, polite and helpful. The flat we rented was gorgeous and very comfortable. The location was very calm and beautiful with some delectable places to eat at nearby ("k25" ), plus it was in close proximity to the beach and a relaxing park.

Nothing comes to mind. As long as you know how to find the check in you shouldn't run into any problems. (check in: Alexandrinenstraße 124 the residence: Mühlenstraße 38 Warning: this info might be outdated at the time you're reading this)

location

too expensive

The location is okay, quiet and not too far way from the city center (the church). It is spacious and clean. I like the decor in the building and in the room.

Need to pick up keys from another location. The shower was not working because of the water filter, making very low water pressure to take a proper shower.

Booking.com should do themselves a favour and remove them from the platform.

Booking should do themselves a favour and remove them from the platform. They reflect the platform and with the treatment we got they should not be allowed to stay. They did not talk english, could not provide propper parking, and they actually went into your room without you being OK to do so. They cleaned the rooms before we moved out and charged us for it?! They complained about a spill that we did not have time to confirm and charged us full price for a small door mat 90 Euro. Looking at i, it felt like they had it planned out to extract additional money from the once staying at their apartments.