It was a great stay! This hotel looks like a dollhouse, everything is very beautiful, well cared for, excellent food, and impeccable service! Everyone who works in this hotel is very professional and provides excellent service! I spent my birthday in this beautiful hotel! Thank you so much for the special surprise that was in my room!

I thought there was a lack of information about the attractions near the hotel in English.

Nice place with historic ambience, traditional interiors and lovely service. The staff was very friendly and polite, much caring and proving all the guidance needed. I found their dinner option with half-board an INCREDIBLE value - fair priced, excellent and modern taste, ultimate quality! Really liked the dinner food a lot. The room was spacious enough for three of us, comfortable beds, nice shower and cosmetics. Windows could be open for a fresh mountain breeze. It is also very quite outside, no noise.

The parking was a bit tricky, as was full in front of the hotel, hence had to use the garage. The entry is easy though and don't require to be pre check-in - yet the path back from garage to the reception is a quest. Another point that could be better is breakfast - it's not bad at all, but it simply could be better, with a broader choice, with daily specials, with more a la carte choices (like pancakes) besides eggs-only.

Well-maintained and clean hotel, offering cozy rooms (nice design), swimming pool, sauna, and a gourmet style cuisine. The half-board is worth it, as the dinner it is served with a 4-servings menu . Also our child appreciate much the food, he did not want to leave the hotel …

Nothing to complain

This was our second stay at the hotel, and like last time we were not disappointed, excellent in every way. we look forward to coming back as soon as possible.

Food, facilities, staff, all excellent.

The most advanced technology in the most traditional style. Same goes to food, highly advanced and based on a long tradition. Great trails right behind the hotel. Staff is effective, kind and respectful. Village is like a time pocket.

The room was not very sound proof

The reception is very friendly. The room is clean, big and cosy. Although it is beside the road, but very quiet. The staffs who serve the breakfast are very friendly and helpful. I will choose it again and recommend it to friends.

The breakfast and the dinner are excellent

If the hotel could supply the hand soap, it would be much better. Sometimes when we returned to hotel we need to wash our dirty hands

A real classy hotel with excellent facilities. The rooms are big and a pleasure to stay in. The sauna, swimming pool and spa are great as is the gym. Staff are friendly and very helpful. Great breakfast and a nice bar area.

Clean and very nice rooms, very nicely and authentically decorated- all of the staff could not have been nicer and did everything to make you feel welcome..! Thank you

Excellent facilities, room, staff, breakfast, parking, location

There were some spiders in the room. Apart from that, everything was excellent