newly renovated property, modern and a lot of taste, not a typical all inclusive resort! the gym was amazing, much better than shown on the pictures

what was upsetting was that the really nice infinity pools with sea view and the beach club vibe beds are NOT ACCESSIBLE for regular customers (only for vip customers from the Alua soul hotel chain) - this is really not shown on Booking.com, I would advise to put a sign on the pictures where the facilities are only accessible for vip members. So all regular customers were around one regular pool without sea view and rather uncomfortable beds - still nice but really something to be aware of

It was a nice hotel in a good location, the staff are friendly and happy to help, especially if you are nice. The selection of food and drink is good.

Booking.com is very misleading in its adverts. You need to be careful to ensure you know what you are booking. The standard rooms do not have access to the 3 pools. They have access to one very busy pool. You need to book a 'My favourite club' room to get full access. This is entirely Booking.com's fault the hotel's actual website is very clear.

The staff was kind and helpful. The view is amazing from the hotel to the sea. The hotel had its own beach where the sea was crystal clear and it was the only place on the island where the soil was soft white sand. (All of beaches are stony everywhere in the island.) Lunch&dinner had a great variety every day, and it was very tasteful too. Lot's of coctails are included as well as champagne, wines, beer, and all of the soft drinks. Highly recommened to pay for the My Favourite Club experience at least for 1 day. (It's cost 50€/pax). There were entertainment shows every night and good activities during the day. The hotel was quite full but there was enough sunbeds everytime during the day.

Only the breakfast was a bit boaring after 6 days, but the variety was great as well.

Excellent hotel, perfect facilities. Everything was incredibly clean, making the experience perfect.

The only thing to observe is that the hotel is not exactly close to the main attractions of the island, so you will probably need a car to move around. I wouldn't say it is an issue because coast to coast takes maximum 50minutes. Still, an execxellent pick for staying in Zakynthos.

The food was very good. Fresh, quality food options. Beautiful view. Very friendly staff, who are genuinely very helpful. Good WiFi. (Alex the F&B manager is excellent. Also recommend a massage in the spa with Danielle)

The property is aged in places. The quality of drinks could be improved. The beer is low alcohol so immediately looks and tastes flat. Cocktails are bland. The gym is adequate.

During my stay at AluaSoul Zakynthos, I was thoroughly impressed with several aspects of the property. Firstly, the hotel's stunning location by the beach provided breathtaking views and easy access to the crystal-clear waters of Zakynthos. The overall ambiance of the resort was serene and tranquil, creating a perfect environment for relaxation. The hotel's architecture and design were modern and tasteful. Moreover, the staff's warm hospitality and attentiveness added a personal touch to my experience, making me feel welcome and well taken care of throughout my stay. The all-inclusive aspect of the hotel ensured that I had a wide variety of delicious dining options, and the quality of the food exceeded my expectations. Finally, the range of amenities offered, such as the spa facilities and entertainment options, provided ample opportunities for leisure and enjoyment.

Nothing

Dear Resort Management, I recently had the pleasure of staying at your resort and I felt compelled to write a review about my experience. I am happy to say that my stay was exceptional and memorable, and my wife and I had an amazing time. The room we stayed in was clean and well-maintained, and provided us with all the amenities we needed for a comfortable stay. We also enjoyed the food served at your restaurant, which was tasty and well-prepared. Throughout our stay, we were impressed by the level of service provided by your staff. Everyone we encountered was friendly, helpful, and went out of their way to ensure that our needs were met. Overall, I highly recommend your resort to anyone looking for a relaxing and enjoyable vacation experience. Thank you for providing us with such a wonderful stay, and we look forward to visiting again in the near future. Shahad.

Noting.

It was beautiful and all. Great location, nice pools, fancy, clean, well quipped rooms. Whenever we had an issue they helped came and helped us very quickly.

Even though we said it in advance that I have food allergies they were not really prepared. I have dairy and gluten allergy and don’t eat meat also for allergic reasons and they had both gluten free dairy free and meat free options but barely any that was without all. The staff was not particularly friendly either. Most of the time when we said good morning they ignored us.

Staff where absolutely fantastic especially the bar manager Alex and bartender Tony. Everyone on the property was so attentive and made sure we always had everything we needed. The rooms where very clean and beds made everyday. Evening entertainment was good, it was nice that everyday there was something different.

Only negative thing I would say is the repetitive food in the buffet for lunch and dinner. Would be nice to change it up a little for different days.

We booked a sea side room and we were surprised to see the view - very beautiful view to the sea. The staff is amazing always helpful. The food is super varied, plenty of options for vegetarians, loved the cakes and the Greek food. The bartenders (especially Toni) were super nice and they made great cocktails. The hotel is super clean and very close to a small beach. I totally recommend this hotel it was one of the best I stayed in.

I wish we could have stayed longer.