The hotel is well maintained and the facilities are very clean. The food in the restaurant is really good. The dining intervals are quite long and allow for a late breakfast and lunch, which is convenient. Right next to the hotel there are a couple of locations offering various boat trips.

The layout of the family room we were given was quite ridiculous- bath tub is outside kind of in the room, toilet and shower have almost no privacy (only a glass door). There was neither Wi-Fi, nor standard internet access in the rooms or at least it was really really weak. The beach is not accessible for small kids as it is very rocky. The evening entertainment for kids starts quite late- at 20:30 and it is very short (20 mins at times). The grass in the kids play area should be cut more regularly- it was full of biting insects.

Design outstanding. Multiple choices in activities and close to beaches. Staff friendly and courteous, and generally very efficient.

No guest laundry facilities. Lunches lacked imagination and no cold meats

Classic for the family with a lot of pools, three waterslides. We were all-inklusive and the food was also really good. The place has 2 additional restaurants and we tried one of them which again was very tasty and pleasant. We were in one of the bungalows and that was perfect for us as family of three. A bit more walk to the pools but for that it was really nicely "remote" and quiet. Our daughter liked the animation in the kids-club as much as the swimming. Best is a small walk to the beach and dip into the water there at evening time or sun-set - beautiful!

The Cocktails are all from "pre-mixed" sirups (except the alcohol of course) and are certainly nothing for someone who likes a fresh cocktail. But there are other restaurants and bars nearby in case that someone finds this important.

Rooms were modern and clean, the resort is well-maintained and comfortable. The buffet selection was really good and every day there was a variety of freshly cooked meals on offer. The food was delicious and you could tell that it was all made using fresh local ingredients. One member of our party can’t eat gluten and there were loads of gluten-free options at every meal. The chef was super accommodating and took us around the buffet explaining what food had or didn’t have gluten and upon our request they added notes to each dish to point out what was gluten-free. (There was also a list of all foods and all allergens which was updated daily, yet the chef would happily answer any questions about allergies). We also asked the chef for gluten-free bread every morning which they provided directly from the kitchen (it was not part of the buffet but available upon request). The staff were overall very helpful and friendly.

Housekeeping wasn’t great. They made up the room every day but not thoroughly by any means and they would sometimes forget to replace used towels. They always eventually catered to our needs upon request but you could tell that the resort was a bit understaffed (we went at the very start of the season so that could be it). The resort is very comfortable but not a luxury stay so make sure you know what to expect. There are three pools but none of them are heated so we couldn’t swim most days at it was still quite cold in early May. As expected with an all-inclusive stay, drinks were quite diluted (even soft drinks). The snack bar by the pool was also quite poor and didn’t have any gluten-free options.

- A well laid out resort, very green and nicely maintained - The food in the restaurant was very good with lots of variety and choice across our 8 day stay - The staff were very friendly and welcoming (a special mention to George who was amazing and a real asset to the hotel) - there was an adult pool which was calm and relaxing and nice to have as an alternative to the other two pools - our room was large, clean and cool with a lovely balcony overlooking the adult pool -it was good value for money - there were activities on site e.g. aqua gym, yoga -if you were travelling as a family there were lots of children’s activities

-in the evenings in spite of being all inclusive we found ourselves leaving the resort to get away from the child focused entertainment which was unenjoyable and very noisy (lots of over excited entertainers shouting down microphones). We would have loved an adult space with music and dancing.

Excellent for a family with kids, lot of fun. Also, the best food ever at the restaurant. I was very surprised to see it's a huge resort.

The bed wasn't very comfy. 70 euro to reach the location from the airport is also a minus.

The meals were perfect with plenty of choices and good taste, the beds were great and kidsclub was also good

Our room was quite dirty at arrival and they made only the main bed and didnt prepare the beds for kids and we had to ask for clean bedsheets at reception and complain that they forgot to clean the room. Afterwards the cleaning was satisfactory. The all inclusive drinks are not good at all (too sweet) with cheap alcohol. Vine is average. The hotel should think about insecticiding the premises against mosquitos, as you cant stay outside after 21:00 as you get bitten by many if you dont use repelent

The food was excellent, very unexpected for an all inclusive.

Service in the reception/cleaning was under pressure. We needed a blanket and after three calls without any result, we just picked it uo ourselves late at night.

We don’t really understand why the rating of that hotel is so low, since it is everything you need for a family hotel. We stayed there with a 1-year-old and we could not be more satisfied. Everything was perfect. We loved our room, children's corners for playing, flower gardens, food, the beach and all the friendly hotel employees (special praise for the restaurant staff). They even allowed us a late check out so that our child could nap before our flight.

We really don't have anything negative to say. Thank you for the wonderful holidays.

FACILITY IS VERY GOOD FOR CHILDREN

We had a problem in the room the water of the AC was going out from the Electric wall plug and they gaved us a room for one night and the day after gaved us another room and this was a big Hessel for us with two children and the reception staff that where on duty that evening weren't so help full .This was a big problem for us to pack and unpack for 3 times and took us a lot of time from our Holiday . The only think that we wanted was that the staff arrange for us a room and we move only ones . But for them this was impossible because the only think for them was that the room that they gaved us for one night was more expensive and for me this is unacceptable reason .