I would like to specifically mention the hotel's staff which was always really helpful and trying to help you in the best way they can. You have everything in walking distance (beach is 2 minutes walk) and there are a lot of activities to do in the area. They have car rental places, excursion shops next-door.

The hotel is just fine, what wasn't on my liking was the area in which it is situated, but not necessarily in a bad way. The area is very, very touristy and that can be especially seen in the quality of the food at the restaurants nearby which is sub-par. For anyone wanting a proper Greek meal, I recommend to go somewhere else (Old-Hersonissos).

What a great place for a relaxing holiday! Such friendly staff 😊 we went in September and there was lots of space around the pool. Food was great!

We booked a Suite with a plunge pool. It wasn’t clear that the pool was almost on the street outside the hotel. There was a fence with bushes which helped. Also there was no cover we could put over it so filled with bugs and leaves

The place was nice and in a good location. The rooms were positioned well, albeit a little tired. The shower leaked leaving the floor wet, but that's my only real negative. We arrived late and the staff weren't as welcoming as we might have hoped. Though they had left sandwiches and drinks in the fridge for us which was very welcome and thoughtful. The taxi the hotel recommended was on the more expensive side (typical hotel transfer prices. He was there waiting and gave us water and was very nice / chatty.

What an amazing hotel, a fantastic location beside the beach, food and facilities wonderful, staff were fantastic so very helpful

Close to the beach and a varied breakfast. Good Spa services.

We originally booked the room with plunge pool but there is not a pool. You will find a miserable jacuzzi. I was asking details about what plunge pool means but no clear answer so I was unpleased surprised to find a jacuzzi even if on the main page is written that the room has a private pool.

The hotel is located 40 meters from the beach and at the beginning of Hersonisos corniche a place up to 5 khm full of restaurants bars and shops. The room was perfect spacious with big veranda and modern furnishings. Breakfast was very good with many varieties for everyone. Staff was exceptional friendly and assistive. Overall it was one of the most nice experience we had in Crete.

We are sory we missed the gourmet lobster night it was with reservation and when we arrived was already fully booked.

The hotel staff is great. Every requested fulfilled very fast. Our family arrived very early from the airport and the front desk staff arranged a room at 9:00 AM for my daughter and her baby .

If you don’t put a towel on a bed near the pool early enough , you can’t get a bed until the afternoon , as all leave the towels and not other free bed with shade.

The property was beautiful and just yards away from the beach and the strip of restaurants. It was clean and everybody there was so welcoming and kind. They also entertained their guests by hosting various themed nights.

The superior sea view room was great. Very spacious, modern and the view was so nice. We also liked the additional activities organized by the hotel: cretan dance, wine tasting, cooking lessons and aquagym. The staff was very friendly and customer oriented.

All good. I would have like however to have transfer to/from hotel and sauna included.

great location, good price, very nice and helpful staff. can’t fault it.

not the hotels fault but maybe they should have a rule that you can’t just throw your towel on a sunbed and then not go to it until the afternoon. if you are not on it then it should be vacant. it’s very annoying that people must get up at 6am and throw all their towels on the front row and then not appear until 2pm.