I recently stayed at this hotel, and I was truly impressed by the overall experience. The dining options were exceptional, with a variety of delicious dishes that catered to all tastes and preferences. The front desk service was efficient and friendly, ensuring a smooth check-in process. As for the room facilities, everything was top-notch—clean, modern, and well-equipped with all the amenities needed for a comfortable stay. The highlight of my visit was the breathtaking sea view from my room, offering a peaceful and relaxing atmosphere. Overall, I highly recommend this hotel for anyone looking for a perfect blend of comfort, service, and scenic beauty.

The breakfast was really good. The staff was very professional and more than willing to assist with any requests and queries. The room was modern yet cozy and the hotel in general had fantastic views of the icebergs. The restaurant was excellent (very highly recommended; just make a booking early). The stay includes a transfer to and from the airport/harbour.

Not a big issue, but for the price you would have expected more bathroom/shower soaps etc. There was just one dispenser in the shower and had no idea whether it could be used as shampoo as well. The room was quite small but if you are in Greenland during summer you should only be sleeping in the room - in that case the size doesn't matter too much.

The view was stunning, the staff was very friendly, the room was clean and comfortable, and the food in the restaurant was terrific (although the choices were limited--only a choice of 2 entrees.)

The location in winter is a bit far from the town, which makes a difference when it is really cold. However, taxis are plentiful, reasonble, and the hotel will call one for you. Also, one day the hot water didn't work for hours. We understand that this can happen, but guests should be informed. We were not. When we asked the front desk, the clerk knew nothing about it. When we returned a few hours later, the same clerk told us some maintenance work needed to be done but it was finished, and the hot water worked again. It didn't. We didn't have hot water until at least 2 hour later.

It's a beautiful hotel and everything was perfect! Excellent view of the icebergs. The staff was very friendly. The room was very comfy with a clean, modern bathroom. The food at the restaurant was fabulous. And a bonus point - I found a book that has a detailed introduction to Greenland, which I had been looking for but couldn't find anywhere else.

Not about the hotel specifically (and I'm thankful for the hotel for providing free shuttle to the airport). The shuttle bus that goes to the airport is actually run by a different company and stops by multiple hotels. And it left earlier than the scheduled time (~10 mins earlier when we were about to go to the restroom). Thankfully we'd been there waiting much earlier. Otherwise, we'd missed the shuttle bus (or even our flight!). So make sure you wait in the lobby at least 30 minutes before the scheduled time!

Cool, relaxed, hotel - currently the best in Ilulissat, the view of constant humpbacks amidst icebergs from our room balcony must be the best in the world.

The view was spectacular! Icebergs and whales right outside the windows. The restaurant was lovely and the meals were fantastic, especially the evening meal. Reception staff were very helpful. Ask for a room in the main hotel with a sea view - it is well worth the cost!

We had booked a two bedroom apartment but it turned out to have only one bedroom and a fold-out bed in the lounge. The fold-out bed was super uncomfortable and absolutely not suitable for my elderly aunt who was travelling with us. Fortunately they were able to find us a double room for her in the main hotel, which was really lovely, but we had to pay extra for this, even though the original room was not as advertised.

Located near the edge of the Kangia icefjord, Hotel Icefiord definitely has a prime location in beautiful Ilulissat. The hotel is charming and was perfectly located. We did a couple of tours where the boat docked right next to the hotel, which made it super convenient for us. The outside patio of the hotel was fantastic, especially when enjoying a spectacular Greenlandic sunset with humpback whales visible right from where we were seated. The food and views at the restaurant were some of the best we experienced in Ilulissat/Greenland and the staff were excellent! The room itself was spacious/luxurious, the beds were very comfortable, and the bathroom was great. Would love to return someday!

Nothing.

Location next to the sea, where you can see pieces of ice floating on the water.

Not very close to the city center.

This hotel is absolutely incredible! We spent 5 nights here and felt completely at home. The location is perfect in Ilulissat. The starting points of individual tours are easily accessible (also on foot), supermarkets are nearby. Various hiking trails start directly behind the hotel at the small power station, from where you have a perfect view of Disko Bay. From the balcony of the hotel we could see auroras and icebergs. The staff was super friendly and fulfilled our every wish. We would definitely come here again on another trip to Ilulissat! Beautiful hotel! 11 out of 10! :D

Great hotel with a lovely breakfast. Nothing to fancy but just right - although lamb bacon will never really be my thing, but that's just me! :-D We had a room with balcony and view over the fjord and the only niggly bit would be the visibility out of the windows after a stormy evening with salt spray. Again, we didn't bother getting the room done up every day, so it is entirely possible it would have been cleaned if we had. Overall, it's a great hotel, at a very good location in relation to town (Arctic is way out of town and wouldn't have been a very good walk in the cold!) and good possibility of seeing the Northern Lights. We saw them 3 out of 5 nights there - and they were spectacular, and we literally stepped outside the hotel, or saw them from our balcony.

The curtains! Synthetic, and we all know what happens with synthetic material and cold - the amount of static shocks we got from handling the curtains to trying to open/close the balcony door! Not a dealbreaker, but a little bit annoying.