Rooms were super spacious. Grounds are simply beautiful. Pool was great and best of all, they have Temascals you can book at no extra cost.

The hotel has been FOR SALE for a number of years. Which might be the reason for accumulating deferred maintenance... One piece that has to be fixed is the insulation between the wood burning heating unit and the temascal. Very smoky inside... can't be healthy... You should also be aware that you are right next to some evangelical monster church... weekends are pretty loud... they love their speakers at 100% praising the Lord and who knows what else... rather disturbing.

The hotel is beautiful. The staff was friendly and always had a smile on their faces and ready to assist. The restaurant was great, the food was delicious, fresh and very tasty. Much of the produce was grown on site in their garden. The sauna was great, and the private beach was nice. We loved it!! This was the first time that I have ever considered living somewhere other than California.

The hotel does need some love. The beds were extremely hard and not very comfortable. I would suggest ceiling fans in the rooms. It was pretty hot; and maybe updating the bathrooms.

Great sized room. Good pool and access to the lake. Loved the Temezcal / sauna. Gardens were pretty. Staff super helpful and friendly. Didn't eat at restaurant as we preferred to eat out in town, but they were happy to bring us drinks by the pool. Liked staying in Santiago - the whole freak street traveller vibe in San Pedro wasn't for us. We liked being in a proper Mayan town, near market, restaurants, bars, but lovely to come back to island of peace at Tiosh Abaj. Read some of the less complimentary reviews - sure there is a slight air of fading grandeur about the place but for the price it was great.

WiFi a bit patchy in the room.

The location was good. It was nice to arrive at the hotel dock and leave from the dock. The restaurant was excellent and the food was fresh. Great service by the waiters. The kids enjoyed the pool.

Wifi in the bedrooms didn’t work while we were there so it was inconvenient to have to walk down to the restaurant to check emails, etc. We had a difficult time sleeping with all the dogs barking and roosters crowing. Not used to so much noise.

Excellent food. Very nice outdoor pool. Lovely paths down to the lake.

I wished that I could speak the local language, but all staff were very gracious to me.

Friendly staff, wonderful location, beautiful grounds and most of the food ingredients in their restaurant come directly from the garden.

The base of our bathroom toilet and sink both leaked water and is in need of the seal replacement.

Very impressive property. They have a helipad and a dock on the lake… you can take a private boat from any town on Lake Atitlan. The staff was super professional and friendly. Very clean.

Nothing not to like.

Close to dock with large gardens to enjoy away from traffic. Large room. Very comfortable bed. Helpful and friendly staff. The restaurant is also good and open to non-residents.

The hotel is a bit tired but is being refurbished. It is also currently for sale.

Loved the beautiful grounds, The tesmazcal, the staff was wonderful

The beds were uncomfortable

Large room and lovely grounds

Grounds look a little tired in some places that gives the impression it’s had better days