Beautiful views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and private

The pool should be heated, it was too cold to enjoy, the Jacuzzi by the pool should be available at no extra cost throughout the day and evening, and at night the Domo rooms should have the option of portable heaters, it was freezing.

I stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside. The room was clean and has an amazing view of the lake. Breakfast was generally really good and tasty with eggs to your liking plus avocado, beans, plantain, cheese and coffee, juice etc. The bar service was great. Really nice cocktails and smoothies and you can take these anywhere outside. Before my stay i booked the Revive spa day which was really great and was really good value for money in my opinion. It was a quiet day at the hotel when I did this which made all the difference. The therapists were really amazing and it was really relaxing. I'd definitely recommend this.

The dome is like a glamping tent and whilst it looks beautiful there is absolutely zero way of blocking out noise in there and you can hear absolutely everything going on outside. If there are people being loud in the other rooms or domes there's no real way to escape it. There is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm The lakeside path borders the property, which is nice to walk but and I did feel a bit like you're on display with people peering in as people on the path can see straight into the property. The pool is nice but it's pretty small and not many sun loungers. It's usually quiet though so not often an issue during my stay.

The breakfast was great

We stayed in one of the yurts. Very comfortable except they are not sound proof. The heavy metal beat from the bar across the street was very loud.

Beautiful property and large comfortable rooms. Great views of the lake. Wonderful spot. Good service also.

Very expensive for what it is. The breakfasts and dinners are also very expensive for the area.

The hotel is super clean and chic, I may say. The food is superb. The view is unmatched. The pool and jacuzzi very clean. A romantic stay!

The bar next door hosted karaoke night until 10pm. It was uncomfortable!

The staff was very friendly and accomodation. We got early breakfast when we were up before breakfast started and helped us arrange our travel back to Guatemala City for a good price. The barman made excellent cocktails and the bed was possibly the most comfortable one we ever slept in.

There was nothing negative.

Very relaxing and on the water with great views affordable and overall good experience

Not too much outdoor property on hotel grounds , but was very nice

The rooms were in a really fun and interesting iglu style. It was so close to the lake, boat dock and many amazing cafes on the ‘hippy highway’.

The included breakfast was only a croissant and fruit, no larger or hot options. Also my room was right next to a bar that played loud live music until 10pm followed by another 30-60mins of loud post bar human chatter.

Great location, food delicious, staff super kind and the views were awesome

Spa was not 100% functional and sometimes food would take too much time to arive

the view the location the unique beauty of the property

the food option. I definitely suggest the property to have some food option, it doesn’t have to be a whole lot but something ( could be a proper furnished kitchen that serves lunch and dinner on site )