Room was comfortable, location close to lovely coastal walks

Just little things, a few examples: at breakfast you could only have greasy food, sugary food, or tasteless bread (the pale baguettes that are normally put in the oven for self baking were inexplicable; toasting them is not enough). Also food waste: lots of awful looking bacon that nobody wanted was eventually replaced by nice bacon just before the end of breakfast, which was then all wheeled away after 10am, uneaten. Our toilet also stopped flushing early in the morning on the last day (some other rooms were also affected). When I reported it at check out (we'd been using reception toilets), I was told 'not a problem'. Glad it wasn't a problem for you.

Welcoming staff with comfortable room and bed. Dinner menu was limited but it was a Sunday evening. Room was a reasonable size but design was dated - separate bedroom and toilet. Very clean but room lighting was limited and both bedside lamps were non-functioning until I established that both had been unplugged from sockets situated behind the bed head which necessitated me moving both beds to resolve. Poor should have been checked during room service. Limited sockets generally which meant I couldn’t charge my phone on the bedside table.so I book ed a wake up call which was completed on time - small redemption. Nonetheless location is good with good parking and overall a clean and tidy hotel, I would stay again but only for a day or so.

Lack of working lights and number of accessible plugs.

The hotel was lovely and clean and the rooms are spacious and quiet. The staff were all friendly and helpful. Breakfast was great with lots of choice and always fresh. The pool area was great, the pool is heated which is perfect for kids. The hotel also keeps inflatables and other pool toys left behind and store these in the changing rooms for other guests to use. The hotel location is fantastic, right on the beach with lots of picnic benches outside to enjoy the views, and there is a bus stop very close to the hotel. Would definitely recommend this hotel.

We have stayed here a few times now. The front desk staff recognised my family on arrival and we felt taken care of. Extra smiles for our dog - they are very dog friendly. The staff are always ready to help! The restaurant serves some great food - a good variety which we all enjoyed (my 4 year old included). The breakfast has been improved to table service for the hot food - it's noticeably fresher and a decent choice on the buffet for cold also. This preferred hotel in Guernsey now :)

The only thing that could improve it to have a suite or connecting room which allows our dog. The dog friendly rooms otherwise share a double and single bed... our daughter is sometimes a pain sharing a room with us and struggles to sleep.

The location of the Hotel was absolutely fantastic with fabulous views. The Hotel was very clean and the staff were friendly. Lovely Bar area and Restaurant. Breakfast was plentiful and delicious. The bedrooms were a good size with plenty of room. Good coffee making facilities & loved the toiletries in the bathroom. Plenty of cupboard and hanging space. The Hotel has a heated outdoor pool. Overall we enjoyed our stay at this Lovely Hotel and we would definitely recommend staying there.

Just little niggles, but they didn't ruin our stay... The TV was small, so we had to sit on the end of the bed to view it properly. The shower wasn't very powerful, so although it was OK for general showering, it took ages to wash the shampoo & conditioner out of my thick long hair.

It's a lovely hotel and we went and the room was very nice and, the staff are very friendly, a big part of the reason we chose this hotel was for the restaurant because we were having our valentines dinner there, the food was lovely and couldn't be faulted.

The only thing that seems odd in a lovely hotel like this these days is the classic very small TV in the room which isn't even a smart TV so can't cast to it from your phone or other device to watch something instead of having to sit through adverts on very basic digital TV channel selection.

The breakfast was excellent. A good variety of dishes to choose from. The staff were superb, very friendly and helpful.

I would have liked more teabags in my room. I was only given 2. Also the breakfast staff were a bit lax. They told me there was no yogurt left so I ate something else. Then a few minutes later some appeared. I was a bit disappointed as I really wanted some. This dod not distract from my stay and I would never mark down for something so trivial but a bit more care would have gone a long way.

Everyone of the staff were so kind and accommodating.. there was only one girl with red hair and fringe that was a bit rude.. she ignored us when we stood at the bar and had what can only be described as a bad attitude, but all the other staff members were so kind and helpful. They really made our stay so great

Location is a little far from everything so hard to transport if you don’t have a car. Also, I felt like locals were constantly at the pool and it made us as guests feel a bit strange because the pool beds were sometimes taken from them

Liked the charm and friendliness of the staff most. Our bed was very comfortable and we felt really relaxed staying at the hotel for our first week ever in Guernsey

The dips with bread - we thought the fish one was really unpleasant I’m afraid. Didn’t like that we weren’t allowed to order sandwiches on Sunday lunchtime when we didn’t want to have a roast. I ended up driving to M&S foods

I had to make a very last minute booking for myself and a colleague after our flight was cancelled. The room was comfortable with all the expected amenities. We didn't have opportunity to fully appreciate the hotel, we arrived at 8:30pm and left again at 5:30 the next morning. We ate dinner at the hotel restaurant and both our meals were delicious. My bed was comfy and I slept well.

A shelf or a bottle holder in the shower for the provided shampoo, shower gel and conditioner would be useful, there was very little space on the side of the bath for these as they are large, heavy glass bottles. Could be dangerous if someone tries to move them once the bottles and their hands are wet.