We stayed here with my wife and two children. Our holiday here was perfect. The wellness section is a bit smaller, the pools are not huge, but that really suited us, as our children have just recently learnt to swim and this way it was much easier to keep them contained. The staff were very polite, friendly and hard working. Everything was nicely maintained, clean and tidy. We loved that the hotel is in a large forest. This also meant that the temperature was a bit lower than in the cities nearby. The wellness staff were very friendly too. The waiters at the restaurant were professional. The quality of the food was fantastic. There wasn't a huge selection, but there was plenty to choose from. The whole building is beautiful. The view from the tower is breathtaking. The playroom is great too. So many activities for the family! We loved the chess boards in various rooms. There was so much space. The towels in our bathroom were changed every single day. We just loved this place and would love to come back in the future.

Difficult to think of anything. Perhaps it would be good to have a designated smoking area. When we had lunch at the bar at the outside swimming pool some people were smoking there, which my wife really did not appreciate... Otherwise Kastelyhotel Sasvar just please keep up the good work you have been doing!

The castle, the room, the atmosphere, the whole experience is uniquely great. Staff is kind, polite, easy and solution oriented. Solid kitchen. Optimized for leisure and quality time. With a little one, this is mesmerizing. Great location as well, the air, the quiet landscape really adds to the experience.

A bit crowded and unmanaged around the pool (folks jumping in and out, making a great noise)

The location is beautiful, so is the building inside, as well as outside. The food was excellent, nice variety, good quality and tasteful. The hotel was very well equipped. The staff was nice.

There was no facility to dry wet clothes. The parking was not included in the price, which was a surprise to me. Many of the popular TV channels were missing, including the major sport channels, so it was not possible to watch Wimbledon or Tour de France.

The hotel is well situated in the Matra mountains. We were well received at reception and offered welcome drinks. Our room was spacious, clean with a comfortable bed. Breakfast and dinner were included in our package and was exceptional. All the staff were friendly and helpful. The hotels facilities were more then adequate. Good value for money.

None

Nice and clean. We stayed in the suite which very spacy with a large Jacuzzi friendly staff and good location for hikes good vaiety breakfast.

not enough windows. lack of information from the reception about the sauna in the room or the bowling that you have to order in advance. the restaurant is too busy at times

The staff were great. On the day we arrived 13th April around 2PM, we were met by a really nice guy at reception with brown hair. His English was great and he was incredibly helpful as it was the first time me and my partner had visited. The room was very clean and our time was good.

I forgot my reservation with half board, and had dinner before arrival. My suggestion is that hotel should remind customer the last order time of restaurant for late arrival. I had a similar experience in Dolomites when I was driving to the hotel with a late arrival.

Nil.

The place looks historical with the pleasant atmosphere, rooms are fine in size & well designed, the food was delicious well taste & the stuff we cheerful and supportive. Thanks for your effort..

The hotel is a paradise for children! We didn’t want to leave. This hotel has the most activities I’ve ever seen in a hotel!

Service at reception was amazing, we arrived 7pm during snow shower, they help to find room.

There are few lifts. For our room we had to take everyday 2 long stairs. No major problem, as reception help us to carry our baggage first day.