Beautiful resort in the best location in North Goa. Cottages are very spacious and very well decorated. The cottages area is beautiful and very private with lots of greenery and just 1 minute away from the beach. Great food and drinks in the bar with a chill out area where you can relax in your balinese bed just in front of the sea. Staff and hotel management are very professional and polite. Top service.

Everything was perfect

Nice peaceful rooms and resort. Good Size room and bathroom. Loved the location of resort. Very good food. Easy check in and check out as well.

Need a small speaker or music system in the room.

Location and set up done by the resort .

Location

Room facilities even in suite were limited

Breakfast was modest but satisfactory Dinner a la carte was disappointing.and the Tramisu had to be turned away. Meals must be improved

Dinner a la carte could be better

The property was very beautiful

Was on the beach .

Friendly and attentive staff

no pool & limited food options

Great view Very clean Beautiful decor

The breakfast was fantastic both in choice and standard of food. The waiter service at breakfast was good.

Although the staff were all very pleasant and friendly once you gained their attention it could take a while to catch their eye. The lack of attention was rather frustrating ( as I work in a 5 star service industry maybe I expected too much) you would order a drink but they wouldn’t remove your empty glass, on a number of occasions I received a cutlery basket with spoons and folks but no knives which was required, it took a while to get them. Following breakfast I asked for a drink on the sun bed but was told no you have to have breakfast at the table, I wasn’t listened too. Lastly and sorry I didn’t realise til I left but I wasn’t charged for cake and coffee we had one afternoon, I will pay on my next visit to Ashwen, promise 😊 There are an abundance of staff so with some additional customer service training and maybe a restriction on use of personal mobile phones which seemed to distract them they could make the experience outstanding I advised the hotel on numerous occasions it was our 10th wedding anniversary and I tried to contact them to arrange something but got no response from my emails when a friend contacted the hotel for us I was advised they only communicate via WhatsApp, reception confirm this as I had a problem with my WhatsApp this resulted in me not being able to arrange something for arrival. Lastly the steps to the room, down to the beach, restaurant are rather large so it was difficult for me due to having a knee problem.

The food at the restaurant was very good. The rooms were clean. Although the breakfast was included in the rate, we decided to take it in a village nearby. The security men at the entrance were polite.

The hotel managers are very rude. We asked if the hotel could organize a transfer to the property, the manager answered why we didn't want to take a taxi at the hotel we were coming from (what kind of an answer is that?!) I also asked for a later checkout (1 hr later) but got refused. I tried to negotiate and even proposed to pay a little extra but little extra was inadequate so we had to run from the village to do a checkout (the hotel was not at all full). Not that agreeing to a late checkout is a must for a hotel and I obviously do not expect it but so you understand - the word "service" is unknown here: no hello, no thank you, no smile - nothing. We had a non-refundable rate, otherwise we would have cancelled before even checking in and gone to a different place. The bed was the worst bed in my life, had an impression you are on a boat in a stormy night with wood cracking noise and floating effect. There was also some very pronounced & unpleasant smell in the room (may be camphor) and it was rather repelling. The property is not charming despite being in the middle of the bushes and a beach nearby. The hotel lives on a good reputation is has made in earlier days but now it is just a place to sleep (