We liked more the botanical atmosphere with colorful flowers and green environment. The Buggy facility was an additional item for us.

1) There are no ceiling fans in any room. Upon asking the staff, they simply replied that fans are not required at this hill station. Which is WRONG. However they provided us with a paddle fan, which was not ideal as it was occupying space and was not serving as the ceiling fan can serve. 2) There is no mesh on the window. We can not keep the window open to enjoy the fresh air and the birds tweets in the early morning…. 3) In the last 3 days of our stay there was a huge noise pollution of songs played on loudspeakers somewhere on the mountain. It was full of disturbance..

The location is absolutely serene—nestled by the lake with lovely greenery and misty mornings. We had a warm welcome and swift check-in. The staff were extremely courteous and went out of their way to make our family comfortable, especially with a toddler in the group. The rooms were spacious, clean, and well-maintained. The kids' play area, bonfire evening, and nature walk added charm to our stay.

Room service was slightly slow during peak hours, and the Wi-Fi signal was weak in certain areas of the property. These were minor issues compared to the overall experience.

The location is absolutely serene—nestled by the lake with lovely greenery and misty mornings. We had a warm welcome and swift check-in. The staff were extremely courteous and went out of their way to make our family comfortable, especially with a toddler in the group. The rooms were spacious, clean, and well-maintained. The kids' play area, bonfire evening, and nature walk added charm to our stay.

Room service was slightly slow during peak hours, and the Wi-Fi signal was weak in certain areas of the property. These were minor issues compared to the overall experience.

I along with my family had stayed in Villa - 107 from 29th April till 31st April, 2025. The property is well maintained and there are line of villas dotted throughout the property. There is a buggy service available from the reception to the rooms and vice-versa, as and when required through a call via intercom. Coming to the food, we had breakfast and dinner . The breakfast spread was elaborate and was decent in taste. The dinner spread too had a variety of dishes and pleasing to the tastebud. Coming to the villa, the bedrooms were of decent size along with a drawing and a sit out attached to one of the bedrooms. I would have liked the size of the bedrooms to be a bit more spacious. There is in room heaters provided in each bedroom, television and a wardrobe with side tables on each side of the bed. The suggestion I have is to create a dormitory for the drivers who are coming with the travellers , because it is quite uncomfortable to sleep inside the car with the temperature falling. Overall it was a decent stay and was happy with the service provided.

The size of the bedrooms and unavailability of the dormitory for the drivers.

Nice and spacious rooms. Staff were very courteous. And polite

Parking was unmanned. After a long and tiring journey, I had to park unassisted in a parking lot a few mins away from the hotel. Signs reading ‘parking at owner’s risk’ - this was a sore sight. I should not have to worry about the safety of my car if I’m coming to a hotel/resort. The reception arranged a day trip for my family for sightseeing in an Innova. The driver Mohan was very helpful and well-behaved. They charged ₹5500 for this service out of which ₹2000 rupees was for the veg meal for 4 adults. They did not mention anything about the meal or that they actually had non-veg options when I had booked the service. Overall, it was not value for money for the ₹15k per room per night I had spent.

I opted for 2 bedroom accomodation. Property was excellent and well maintained. Breakfast with live counters was sumptous and had lot of options. Team was kind enough to shift my room from ground floor to first floor upon my request. All the staff members were courteous particularly Mr. Partheban.

If we order from swiggy or Zomato, delivery person was not allowed inside which is understandable but atleast, staff member could pick up and deliver at the door step.

I recently had the pleasant of staying at Sterling Lake Resort in Kodaikanal.The location is beautiful, offering a peaceful view of the lake and surrounding nature. The rooms were clean and comfortable, and the staff was courteous and helpful throughout our stay. Breakfast buffet at the restaurant was decent with good variety. Great place for a relaxing getaway. Would definitely recommend for families and couples!

We liked the location very much. The staff here were really helpful, kind and courteous. The buffet is definitely worth it. The food was amazing and the chef Medolina helped us to choose the food. The waiter called Preduman was very hard working and helpful. March on reception helped us to book our onward taxi. Sasirekha helped me with IT for which I am very grateful. We would definitely recommend this place.

Nothing

We were a family of 4 people, we booked a family suite (2 bedrooms). We arrived very early and had requested early check-in. The staff were very kind and pleasant, although there were no rooms available immediately, they provided a room as soon as it was available. The rooms were spacious, clean and had heaters and hot water. They have buggy service between the room and reception area which was very convenient for us. We had breakfast on all days (included with room), plenty of options and food was delicious. The "Tea Kadai" stall that opens between 16:00-18:00 everyday was one of the best things of the resort. They have great snack options and amazing tea. Mr. Prabhu was our point of contact at the resort and he helped arrange a vehicle to go from Madurai station to the resort. All the staff at the resort were extremely kind, polite and friendly. They gave us all the information that we needed and answered all our queries. We took the night jeep ride from the resort and Mr. John who drove the jeep was very friendly and informative.

Nothing to dislike.

Location is great overlooking lake. Landscapes are beautiful. Rooms are very clean and tidy. Room service every day. Staff is very friendly and helpful. Enjoyed my stay. Making plans for 2nd visit. Thank specially to Umesh, Rekha, Partha and driver Mohan. Umeshji gave me lot of courage and assurance to make solo trip possible. Thx.

Location. Landscape. Cleanliness and friendly staff.