Excellent staff, very welcoming and helpful. Everyone was really nice, especially Rajeesh, he was our guide on the walks and he conducted the tea tasting. He was very knowledgeable. F&B staff including Yogesh and the rest of the lovely team made us very comfortable Overall thanks to the staff our stay was quite memorable and the property itself is located in a beautiful location and had some nice walks/hikes. It’s a 66 acre property with cardamom plantation and beautiful tall trees

The downsides: the room was very average, the plug points were old and didn’t connect properly, hot showers were a struggle, it was very disappointing as there was always some issue with hot water in the room The food in the restaurant was quite average, our expectations were quite high as the restaurant had high reviews online.

This is an amazing retreat set within trees in a quiet and tranquil setting. The tea plantation walks were amazing and the guide was really knowledgeable. We booked massages that were soo relaxing. The staff were excellent and the food in the resort was very good. This is a stunning resort in a unique and beautiful location

The swimming pool was very cold and we could not get the jacuzzi to work which would have been the cherry on top. Also, we went to a really nice tea tasting, but could not buy the tea. It is some way from Munnar so was unable to buy on our departure. A real opportunity missed.

The best thing is the nature. I really enjoyed the ideal weather, cool and drier air after the humidity and heat of the coast. The resort is inside a forest and cardamom plantation. The tall trees are indeed very tall. Birds are singing. All food was good, breakfast, lunch and dinner. Staff is very polite and helpful. There are several walks, tea tasting etc. activity options offered free every day - I like this concept because customers can easily join without too much planning ahead.

The swimming pool could be refreshed a bit.

We went straight for the temperature friendly pool and were taken by surprise with the jacuzzi🤩. We were accompanied by the Indian giant squirrel for the traditional meal. The tasty heavy meal tricked us into learning table tennis. The evening did its misty magic and we trekked our our way to the jungle.

It is so stay able that one wouldn’t want to go anywhere else.

Peaceful location amongst the trees, trees & flowers everywhere. it was beautiful. The staff were very friendly & we loved the food. There's very little to do in the hotel or nearby other than short treks, or to relax by the pool or in your cottage - but that's what we were after.

Location was great, very quiet and secluded among the trees and spice plants. Spa treatments were excellent. The staff was very friendly and accommodating.

Breakfasts were very good but a few dinner dishes were a miss. A few people in our group requested very mild food but it ended up being too spicy for them to eat.

Best location !!! Best Place to stay in Munnar Coffee connesieur Food Beautiful surroundings. Got Saffron grand suite and is perfect for family of 4.

Everything is good about the property.

Beautiful grounds surrounded by Kerala high range forest, tea and cardamom plantation. Enjoyed the guided walks. Excellent extensive breakfast and dinner buffet. Very attentive staff. We were upgraded to very comfortable and spacious cottage.

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Had a nice outing with family.

Too much rain on 19th evng to night. Could nt participate in resort activities, candle light dinner was also too dark. Should have light up a little more.

Everything from Location, facilities, service, food. Especially the staff.. super helpful, considerate. Each and every member is hand picked. Visited second time .. go with this hotel without doubt.

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