Staff was very helpful, room was big enough for family. They given us early checkin as we arrived at hotel near 8am

Everything was ok

The best part is the location and food. It's accessible by cab. I felt more comfortable to book and come here. The hotel doesn't have a house kitchen but from the kitchen( in other hotel next building) but the food was fantastic and delightful to even have in room, refrigerator is to the rescue if you ordered in excess.. I didn't opt for the breakfast spread while booking but later took it for the convenience and time saving. Place is on the roof top and worth watching on how well made it is... It's a glassed roof, AC, feels good. The staff always helped and were prompt. Good stay.

Fantastic, just the corridors could be wide. But great.

Got up early to take a four day Golden Triangle tour all organised by the hotel, our driver Pramod was excellent, very polite, very calm driver and very skilled, keeping us safe for four days in the crazy traffic. Very patient and nice guy. The guides that we met at the Taj Mahal and Taj n Jaipur were all similarly excellent, knowledgeable and good fun and very fair, letting us decide how much we should pay them. All guides organised by the hotel and their contacts. We were shown into many very interesting retail outlets which is all part of the quid pro quo and we were happy to do so, to be part of the scratching system of helping each other out, it is their culture and rather charming. Hotels during our trip were recommended and researched, by our guides, and Driver, but we chose our own, being patiently driven around by Pramod and Wasim, our Taj Mahal guide and Jay our Jaipur guide until we were happy. Felt very nurtured and cared for. Thank you all.

Hotel is very clean, staff are very responsive and professional, Toiletries and other items were duly served.

We were staying at 3rd floor of the hotel. On 4th floor they have their dinning location. So in time of dine, noise comes from 4th floor which was very Disturbing especially in the morning time.

I was very pleased with the room. It wasn't new but it was a great value. The staff and people are very friendly and helpful. The bed was comfortable and clean.

Refrigerator didn't work. Soap dispenser in shower was empty when we arrived.

My fourth visit to Sunstar Heritage, and it will absolutely not be my last. The rooms are clean and spacious, equipped with a tv, kettle, and a safe. The duvets are large and warm, and the beds are comfortable. The bathroom is clean, and the shower has plenty of hot water. The area is quiet and feels safe, and the hotel is close to Karol Bagh metro station, and to the Karol Bagh market. The staff are polite and welcoming, and they are not trying to hustle or scam you like they do in many other places. Arriving at the Sunstar Heritage feels like coming home. Will highly recommend this hotel to all types of travellers, from solo travellers to families.

Everything was good and have a nice stay.. The staff was very professional and always here to help us .. Hospitality and service was great

The air conditioner sometimes did not work but apart from that have a nice stay ..everything was good and comfortable

Ambience of the hotel really good So on the staff was very cooperative Too so decoration was really adorable I would like to stag again in this property.

Great experience with this property. Room was ready even we arrived little early in the afternoon. Staff was very co-operative and helpful. Price was reasonable can recommend this hotel to anyone looking to stay in Karol Bagh area

Nothing

The staffs were really friendly and helpful and ready to help. Forgot to tip the really humble and cheerful doorman as we were getting late for airport, so tip him from my side as well😁.

The shower in room 104 was not working properly, but everything was great.