The room is clean, and the bed is comfy, but the hotel provides only two bottles a day if you need more, you have to pay 17000 for a bottle. Not supposed to be as I never pay in other hotels and they provide as much as we want. The shower room was smelly on the first day but it was ok after. THe water is salty and we can't boil for tea or coffee so we have to boil the bottle water hotel provides. And we have to buy water from outside shope which are very cheap if you compare with hotel price. This is the first hotel I stay and have to pay for extra water bottle. They provided a laundry package of 100000 for 20pcs, which I used. Thank you.

As mentioned above

I had the best time in this hotel. It was clean, safe, and had all the necessary amenities like restaurant, pool, spa, laundry and gym. Good value for money. The breakfast was especially good, they had authentic Indonesian dishes as well as continental options as well. As I was traveling solo, safety was a big thing for me and I have to say that I felt really safe here. The highlight for me were the friendly staff who would smile at you every time you pass by. They also gave me suggestions as to what I can do in Bali. They kept checking on me if I needed anything. Thank you Yuni, Nadia, Agastya, Bimbim, Deni and everyone else who made this experience amazing. Thanks to the amaxing staff who work so hard to make our stay enjoyable.

Friendly and helpfull staff. Good variety menu. Wheel chair accessable. Buffet breakfasts to choose from, Western and local. Restaurant has smoking amd non-smoking areas Prices are higher inside than outside for beers and foods, but are not bank breakers. Breakfast was like A$20. Wendy's at the mall 2 minutes walk away had 5 piece chicken for A$15. A restaurant inside I had dinner another night and the meal with 1 beer was A$20

The room doors should habe subbers on, because some people are really ignorant and slam their doors closed - it is annoying 2 am in the morning when someone slams their room door closed

We had a nice room with access to the pool, where we swam a few lengths in the morning. The pool was open from 7 a.m. until 10 p.m. use. The security ensured peace from this point on. The beds are very comfortable, so we had a restful sleep. Since we only had one chair in the room and my husband is already 80 years old, we asked for a second chair, which was brought to our room. The staff was extremely helpful and friendly and fulfilled all of our wishes. My husband also received a vegetarian breakfast specially prepared for him. We felt very comfortable in the restaurant. It is very clean and pleasantly airy and the offering is varied, rich and tasty. For our 24th wedding anniversary we received a beautiful flower arrangement and candles. We would especially like to thank Fernando, our hotel manager, and his team. We came as guests and left as friends. We can only recommend the hotel. Although it is centrally located, it is quiet. We'd love to come back.

The shower head needs to be replaced.

A great hotel to stay in. Its not far away from the city center. You can get a car on Grab and reach the beaches on the west part of Bali in 15min depending on the traffic jam. The rooms and the hotel are clean. The breakfast is great as well, plenty of food to choose from. Next to the hotel there is a mall, you can get food there which is way cheaper than the food you can get on the beahes. The price is affordable, I think its okay for two people-its not expensive. Its 30mins away from the airport.

Extremely easy check in. Staff were very helpful and welcoming. Grated us every single time we walked past anyone. Room is superbly clean. Small gym but good workout. First TV to work 100%. Awesome wifi connection. Best shower ever. Aircon is literally the best aircon I've ever come across. Pool is clean and spacious for everyone. Breakfast is one of the highlights with a large spread of variety. Central location and close to everything you need. Happy and perfectly professional staff. We were so happy here that we extended our stay another couple days. Highly recommended.

Cannot fault anything, absolutely nothing.

The breakfast was amazing. Fabulous selections of foods, fruit and so many wonderful fresh "stations" set up. On our first morning, we were running a little behind and they even did a courtesy call to remind us that breakfast was over in 30mins. Fantastic! If you exit and turn left, there is a big mall with arcades and an amusement park less than a 5 minute walk away. It's on the same side as the hotel. This was amazing for us as we went with kids and the arcade entertained them for an entire afternoon for under $20.

I really liked the staff people. The lady was so sweet and als very thoughtful. She knew how to keep the service and the quality of the hotel at best! I had a drink and she proposed to have a glass with ice cubes on the side..I liked the Juice and how she was so kind to fix the ice..it made my staying at this hotel something I won't forget :) The location is placed almost next to one of the greatest malls of Bali. Also on the roof is build a theme park which is called Trans Studio Park.

My room had a nice Pool view and a nice balcony as well. I would like it if there were small chairs with a tiny table for drinks. One chair would suffice. So the balcony was nice, but unfortunately while the door was closed properly..There was still a gap and a school of mosquitos found their way to my room and had a wonderful night.

The staff were extremely nice and welcoming and felt like this was a great start of our trip. The bed was super comfy and almost felt like I was sleeping on clouds. The breakfast had lots of selection and most days we enjoyed it during our stay and they had a good coffee machine too.

There were quite lot of bugs and ants in our room and in our bed but apart from that we had a great stay :)

Good location in the city, good staff and decent, comfortable rooms. They were also kind enough to hold my luggage for a couple of days while I travelled.

The elevators need to have some sort of air vent or air conditioning. It was like stepping into an oven everytime even when the outside temperature wasn't as hot. The breakfast buffet was not kept clean with tons of flies around some of the food items.