I love the architecture of the building and the room was really spacious.

I noticed that somehow not all side of the building was fully repaired and still need to be paid attention by the management. As for the guest room, there was a little thing that needs to be check, especially for the bathroom and the amenities like the towel. The water was always manage to get spilled into the floor while taking a bath. This is something needs to be checked and repaired immediately. As for the towel, I noticed that the towel was not really clean enough and still smells bad. I hope that after this that all of the towels can be wash carefully, clean enough and smells good.

Staff provided balloons and a birthday cake which was a lovely surprise. Friendly staff and great view from our room.

There was a strong smell of paint/lacquer on the entire floor of our room and especially in the room - it must have been coming through the ventilation - gave a massive headache the next morning. Also the nightclub onsite didn’t allow entry due to wearing open toe flat sandals, even though they are smart! Come on this is 2024 not everyone wants to wear high heels!

The Breakfast was awesome especially American Breakfast and Multi selections.

The Rooms need renovation and deep maintenance such as molding, Caulking and painting.

The room is amazing. We had a wonderful time staying there. The fact that they put some effort to make the bed sheets and the covers smell wonderful, it adds to our favourite things about this hotel.

The staff at the reception when we checked in wasn't very informative, such us not giving us information about where the pool is, what time the breakfast will be, so we ended up asking by the phone in our room. Another thing is that the pool wasn't very clean, the water wasn't clear, which I think could be fixed in the future. And the last one is the food could be better, as a 5 stars hotel, I expected more from the buffet, expected the taste would be amazing, but turned out the food quality wasn't really great, kinda bit disappointed by that.

Breakfast dishes

The staff is not friendly and indifferent and we were late to enter the room because the room was not ready (still in the cleaning process) even though they gave compensation in the form of late check out, but that was useless for me

Great location, spacious room, so many compartments, clean, nice smell of linen and towels. Check in was smooth and they allowed me to check out at 1pm. Great hospitality of the staff. There's Blue Bird taxi stand by at the hotel. The lift has seat, it is somewhat useful when i feel so tired after a long day and dont feel like standing. All in all, i had an excellent 3 night stay.

Nothing

Great location. Big room. Modern renovated room.

Laundry needs to be reviewed. Sheets are not clean with stains. Gone thru 4 “cleaned” sheets before finding one that is better. Towels are grey and frayed, not so bright nor white.

Maybe a better range of breakfast food. Overall it was still good

Maybe I was expecting the indonesian breakfast food to taste original :(

The room is good,clean and spacious.

The facilities of the room, not really good,coz the heater is not really working, not hot enough. Also there's water leakage.

The staff is amazing. Very convenient location.

Overall the hotel would need a bit of TLC. But the rooms are big and comfortable