Room, helpful staff, location

Poor wifi, noisy sound from guest, poor parkings

Sometimes the room photos can be a little "photoshopped" but not at this Maxone! The room was excellent with all facilties available as shown and spotlessly clean. Never saw, housekeeping once but on return to the room always in pristine order with fresh towels, and rubbish bins emptied! Numerous Reception Staff available 24 hours, and all speaking excellent English (special thanks to Rizky!). Breakfast served 0600-1000 in the Rooftop Restaurant is, unbelievable!!!! I've visited 46 countries, and the, Maxone breakfast is my No. 1 for choice, freshness and, excellent customer service, !!! They have everything you could imagine and more available here - Excellent location of hotel with a newly completed "air conditioned" shopping mall just 2 minutes away - shops, included a "Subway" and a great "coffee shop" with a variety of drinks/snacks. Surprised to find also a "wine shop" in this mall - quite a rarity in this Muslim country! Large selection - unfortunately the cheapest was £20 a bottle so came out empty handed (if you want some relatively cheap wine at £5 a bottle (100,000Rp) or large cans of Heineken/Bintang the "Brown & Spirits Liquor Store" at Plaza Menteng is recommended!!...... The Metro link is being extended past the hotel with links to Jakarta Kota Station. Until then the "Harmony" bus stop is only 5 minutes, from the hotel - here the TransJakarta Route, one every few minutes takes you 4 stops past Freedom Square & the MONAS monument and on to the Bundaran HI, a focal point in the centre of the city with a, Sky View Platform overlooking the roundabout and famous hotels - a must to see at nighttime!!..... Suggest buying a "JAKCARD" at most Alfamart Supermarkets. The card costs 20,000 (£1) and you "top up" with any amount you want..... a journey by any bus or metro train (KRL or MRT) costs between 2000-6000 (£0.10 - £0.30).....

Only one point to mention! A small fridge would be extremely useful in the room! Tea/coffee and bottled water available in the room but with temperatures outside I excess of 30°+ and only dropping to 26° at night, the bottled water is "warm" even in the air conditioned room after a few hours. Only a small point but for many UK and European visitors the temperatures are very high and may put off visitors to the MaxOne with many other similar priced hotels nearby including a fridge in the room price.....hence the score of 9 and not 10!!

The room is spacious enough for two people, and there are plenty of outlets for charging. The bathroom is clean, and the toiletries are complete. The hotel is easy to find and within walking distance of Monas, many food establishments, and a nearby busway (bus stop) for convenient commuting. Additionally, when I requested a late checkout, the front desk made it very easy to arrange.

Everything was great during my stay, but I do have a few comments about the TV and the clothes hangers. I’m usually out during the day, so I’m only in the room at night to sleep. However, when I wanted to relax in the room, the TV only offered cable channels and didn’t have a wide variety of options for streaming platforms. Also, there were only four clothes hangers in the room, and I wasn't sure if I could request more, as that was the only set provided. Aside from these points, everything else was excellent. These issues didn’t make my stay inconvenient, but I wanted to share them as feedback.

the room suprisingly clean and spacious plus the staffs are best!

if you changed towel before 2 days they will charged you

I recently stayed at MaxOne Platinum Hayam Wuruk in Jakarta and had a wonderful experience. The hotel's modern design and vibrant atmosphere are welcoming, and the rooms are spacious, clean, and comfortable. The staff, though not very fluent in English, were friendly and attentive. The location is excellent, with easy access to major attractions and public transport. Overall, a great value for money. Highly recommended!

We had a wonderful stay at this hotel! The staff was friendly, professional, and always helpful. A special thank you for keeping our luggage while we traveled through the south of Indonesia—it made our trip so much easier. We truly appreciated this kind gesture and will definitely be coming back. Thanks again!

Good location, clean rooms, not too big but it was spacious enough for us, breakfast was ok in terms on option but a bit oily, nice view, a bit warm because there are a lot of windows. The room was spacious enough, nice hot water, and there was a small chair provided to put our clothes. Location was good, next to Starbucks and Hamoni Exchange, easy to find, there is a little traffic going out of the hotel but it was not too bad.

Breakfast was a bit oily, we ordered eggs and there was a lot of oil left in the plate. Some of the food on the buffet was also oily. But the taste was not too bad and we got nice view of the city. We booked 2 rooms, the twin room has no view (there was a building next door). But the double room has view of the street in front of the hotel so feels better.

Very friendly, helpful staff. Near busstop to explore the city. Some restaurants nearby.

The fact that the window could't open (because of security reasons), but some fresh air would be great. Otherwise no negative points at all.

We really enjoyed the location of this hotel. Staff were exceptionally friendly and even kept extra luggage we had until we returned 4 weeks later from our travels around Indonesia. Hotel room was very comfortable and clean. Lovely complimentary tea at reception. We would definitely stay again!

Nothing!

I like the apartment itself and the staff are polite

I didn’t like the location nothing near around you at all Only one mall there’s no store in it I didn’t like the beds they’re too small that what I expected