The rooms are very big and the pool has a shallow section for less confident swimmers. There is a kids room with activities for younger children to play with. The location is very quiet and peaceful. It is a 20 minute walk or 7 minute taxi ride to Jimbaran beach. There are minimarts only a 10 minute walk away. The Bar on site services food and drink all day and well into the evening (including to the poolside and room service). The menu has a good mix of western dishes and local ones, at reasonable prices. Staff are really friendly, especially to children - you really feel welcomed at this hotel. They are happy to help you book a local taxi or you can download the grab app (similar to Uber) and do it yourself.

There is no shuttle bus as advertised on the website. The western choice at breakfast is very limited.

The rooms are comfortable. Good air-conditioning. Great showers and hot water. Clean pool. Overall, quiet but easy to get a grab or scooter. The girls at reception are exceptional, they deserve a raise.

Unfortunately we found a giant rat in our bathroom and couldn't get hold of anyone at front desk at 5am. The girls addressed it right away the next morning but it was stressful. Breakfast was buffet and pretty average. The cleanliness could be better in the dining area.

I love the view was very amazing and beautiful And also the location was on top of hill , colder compare with Kuta or Seminyak.. The hotel was near muaya beach and jimbaran beach. Can only ride a mobile for like 3 mins for muaya beach and 8mins for Jimbaran beach. Best location to get seafood around the beach as well The hotel is so huge .. and so peaceful...

I don't like the breakfast menu was not having any variants. They have some Indonesian food and also one type of white bread for sandwich Would have been better if they added more menu anyway But so far the restaurant is pretty 😍 near the pool as well The room has bathub but the water was not too hot It was hot but getting cold in mins But the bathroom was so pretty and love the design which was smart .

The staff was so nice and they remembered me and my fiancé! The staff always addressed us by name and were always so helpful. I was honestly sad at the end of my stay as I knew I would never experience hospitality like that again until my next stay. All facilities were amazing.

It was a bit frustrating that the battery in our door died but the staff was quick to fix the issue so we didn't wait long.

spacious and calm

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Perfect starting point to recharge from an Australian winter after landing. Booked 3 nights initially, then extended to 6 nights and barely left the hotel - 20 mins from airport, great breakfast, tranquil poolside, super friendly staff, reliable internet for work - I expect to be back!

Spacious, room was very clean working order bed was super comfy. Bathroom was beautiful. The big pool was amazing along with the food and staff

As a vegetarian- breakfast wasn’t the best but other than that lovely

The staff was so helpful and kind and the hotel is equipped. The hotel is a bit old but it is just what we needed, we could relax and the breakfast was delicious. THANK YOU

ALL GOOD

Quit location/ place and nice gym except running machines not working

Bit dark, can do bit more lighting

After Covid the number of customers have reduced and the staff is trying their best to be positive and provide service.At the price paid it was a good service.