Best hotel pick if you have an early flight out of Kualanamu airport. Save yourself the worry of traveling 40 mins - 1 hour from Medan city (especially if bad traffic conditions). The hotel does a free shuttle pick up/drop-off to the airport as well (about 10 mins away) so that's an added convenience. They were also kind enough to give us a free room upgrade even though we were only staying a night - great customer service right there. All in all a great pick it you find yourself in Medan for a night or two

The trade-off of the location being near the airport means you're about 40 mins+ out of Medan city, so keep that in mind. This could be pro or a con. The hotel breakfast is serviceable (a few more options would be better, perhaps fresh fruit juices). don't expect too many food options around (although there are some local warungs within walking distance).

I stayed at this hotel two separate nights because it was closed to the airport. The rooms by the pool are a little beat up and shabby but if they ask for another room it's much nicer. I was on the 9th floor. They have a free shuttle service but you have to coordinate it cuz it only comes every 2 hours. They allowed me to take a breakfast before 6:00 a.m. I felt the staff went out of their way but it wasn't without a struggle. I had to email a few times to make sure I could get a ride to the airport. All in all I would recommend it, especially if you have an early flight in the morning or a late flight coming in

Sometimes a communication that the hotel was difficult because of the English

Very comfortable room, european hotel standards. Comfortable bed, spacious room, nice views. The gym and swimming pool (long enough to swim, maybe 15-20m length) are great, I couldn't think of a better plan to stay active before next day's travel. The breakfast is a buffet, mostly Indonesian food. Although not stellar, it's definitely good enough.

The low frequency of their vans going to the airport (every two hours. In our case we needed one at 7am, but there was only at 6am and at 8am). But a Grab is cheap anyway

I stayed here for one night prior to a very early morning flight. Location is just perfect for Medan airport which is about a 10 minute drive away. I was also very impressed with the room which was large clean and comfortable and had everything needed. I also hadn't realised when booking there was a swimming pool which was a nice surprise and very refreshing after my 4 hour drive on some pretty shocking roads from Bukit Lawang. Staff were also all very nice and welcoming. Would I stay again absolutely.

Nothing I was very happy with all.

We loved everything. I was highly impressed with its clean and comfortable rooms. Their staff behavior is also excellent. The food was very good . The hotel was near to the airport. Free shuttle to the airport was also provided. We go to the airport outside of the provided time also available but it will be charged and it's not expensive. Overall, we were very satisfied and highly recommend D'Prima Hotel. I will definitely stay here again in the future 😇

Great for airport and free shuttle service is useful. Welcoming friendly helpful efficient staff in all departments. Spacious clean room, comfortable queen bed with lovely pillows and clean white linen and towels. Useful tea and coffee facilities and refrigerator. Hot water shower with complimentary toiletries. Various English TV channels and good WiFi. Great breakfast buffet and restaurant menu is reasonably priced and well cooked. Hotel was so good that I decided to change my onward travel plans and stay to enjoy the facilities

It's a shame the free airport shuttle timings are not on website...I would have used it rather than Taxi on arrival. Otherwise no complaints

Really close to the airport and the free shuttle makes for an easy trip to the airport. The room was very clean and the water beautifully hot. The room was also very big. The reception staff were excellent. The lobby is also very comfortable.

Flies! The restaurant had so many flies that it was difficult to eat without one landing on your spoon. Although the room is excellent value to restaurant is very expensive. The food is ok but given the price it is not great. During the evening there was a lot of noice from Housekeeping staff. They were outside our room for a long time. Their walkie-talkie was constantly in use and was very loud. The other guest were also very noisy and our door was tried by random people five separate times. I think it was just people getting the wrong room and was not malicious but it was very disconcerting.

Nice hotel close to the airport, a 5-10 minute drive away. We stayed there twice at the beginning and end of our trip. We had good dinners and breakfasts. Very helpful staff. The room was clean, quiet and we loved watching TV in English. Shuttle service was splendid (there are set hours but the staff accommodated us) so arrange pick up and drop off in advance. We would definitely stay there again.

nothing

Perfect for one night before/after catching your flight from Medan. I had a spacious room that was spotless and super comfortable. I loved that they had a free airport shuttle which even though it runs only every two hours worked out perfectly well for me. Breakfast was really good - lots and of variety and a good mix of Asian & Western food. The staff speaks sufficient English.

I checked in quite late and had the feeling that the staff wasn’t super motivated to answer my questions at this time of the day (which is understandable). I could sort out my questions with them without any problems the next morning. They have their own ATM which unfortunately did not work when I tried to withdraw money in the morning.

I booked this hotel because of it is very near to Kualanamu International Airport & price is reasonable. Room is clean, very large space, Green window view. There are many hotels, food restaurants & stores nearby & we had our dinner consist of different types of local delicious food and breakfast at one of the open 24 hours restaurant nearby hotel at reasonable price.

Price of Hotel Food is higher than nearby restaurants. Too little tea or coffee bags.