The location was great—very convenient if you're arriving by train from the airport. It’s also right next to a shopping mall, which is handy if you’re interested in grabbing food or doing a bit of shopping. The bed was comfy, and having air conditioning was a real relief from the humidity. While the photos don’t always perfectly match the reality, it’s a solid 3-star standard hotel and overall a comfortable place to stay once we were settled in.

We had issues with our keycard not working and had to speak to reception three times before someone came to check. Even then, the staff member who helped us didn’t explain the situation to the front desk, so we were left waiting longer than necessary. It took about 45 minutes to resolve, which was frustrating. That said, we appreciated the eventual upgrade and working keycard—just would have liked a bit more urgency from the staff.

Very friendly and helpful staff at the reception. Rooms with electric kettle and cups. Tea, coffee, and water was replenished each day. Very clean. Room size is fair. 5 mins walk from the station. City centre in convenient walking distance. Good base for exploring Medan on foot. Outstanding daily varying breakfast buffet with a wide variety of cold and cooked dishes to choose from (including spaghetti Bolognese?!). Unfortunately it was so much, it was impossible to try everything.

Rooms are noisy, but during the night the hotel was quiet and noise from the street was minimal. Some rooms have windows facing the narrow inner courtyard. Rooms "with a view" come with a surcharge an need to be explicitly booked.

Easy accces,medan centre point walking distance, station keretapi ke Kuala namu. Also walking distance just opposite medan centre point, many Muslim eatery nearby just walking, 3 days breakfast.. Menu change everyday and tasty, Indonesian cuisine. Smell fresh when enter the hotel lobby coz of their fragrance.. Really love it, because when outside the air feel like smell cigarettes and smoke, need to wear mask. Facilties good. Bath towel, toiletries provide, can make up room everyday. Friendly staff. also provide free flow of water at the lobby and they keep changing it. Many beca/rickshaw and grab for transportation. GOOD JOB all of you.

Nothing

This is a centrally situated hotel. The Marine restaurant offers good quality meals in the evening and a lovely breakfast spread. Breakfast dishes do disappear quickly so if you arrive late most goodies have gone, replenishment is not a strong point. The hotel is close to the train station, so getting to and from the airport is easy. The room was a reasonable size and the aircon worked well. The hotel has a back and front entrance so there is no need to walk around the building in the bustle and heat.

The walls are a little thin if you have noisy neighbours.

Karibia Boutique Hotel in Medan is a solid choice for a quick stay, especially if you’re catching an early morning flight. The room I stayed in didn’t have any windows, which might not suit everyone, but it wasn’t an issue for me since I just needed a good night’s sleep before traveling. The location is super convenient—close to the train station and right next to a shopping mall, which made grabbing dinner and last-minute items really easy. Not a place for a long holiday, but perfect for a comfortable transit stay.

No window rooms

There were a few issues but irrelevant to discuss due to having the pleasure of meeting Bambang Harsoyo (room division manager), one of the most professional, understanding individuals I have come across, he demonstrated great empathy from being apologetic and resolving my issues. He upgraded my room and arranged a lovely gesture (see the image). Karibia Boutique Hotel needs to promote this man! My ratings are based upon his professionalism. Bambang is the blueprint for success for any hotel. Thank you, my friend 👊

very good hotel in medan, no pool but everything else. it has good breakfast in the morning so worth taking rooms with breakfast. the staff is good, and helpful.

smoking room, as I did not mentioned in my booking, I was given a smoking room, which was not quite pleasent for me. but they gave me an odor neutraliser which did the job. But you don't have to be in the room as it not quite healthy.

All of the staff at the hotel standout for their friendliness and professionalism throughout our stay. Our room was very comfortable and provided us with a good amount of space. There were a good range of choices at breakfast. We would stay there again if we were in Medan.

At times the noise made by people on our corridor was overly intrusive.

The breakfast is superb. Friendly staff and sec staff. A place pleasant to stay. can obtain other requirement outside the hotel without taking transportation. All available nearby. Good house keeping staff

No comment, There's nothing didn't like at Karibia, splendid location.

Probably the best Room/Price Ratio and nearest to Centre Point Mall which is much calm than Sun Plaza & Podomoro. It is also near to the Train Station in which the train also goes direct to the Airport. There are seversl textiles shops at the back opposite Centre Point with reasonable price.

The Room is quite small even taking the biggest category but the price compensate it. The wall paper papers peeling off but hidden by the curtain.