It's a cozy area tucked right in front of the beach. Quiet, great for people who wanted peace. The room is really big and comfortable with a super big window that overlooks the amazing sea. The staffs are friendly and helpful. They always greet you with a smile. Do try the canoeing in the morning. The view is just too relaxing and zen.

They do need to do quite a bit of upgrading. Since its a 5 star hotel, there is a certain expectation. With the upgrading it will be even better. The food also needs some upgrade as well.

Staff is super friendly, they are able to arrange almost everything what you need. Room was so nice and spacious, with the greatest view on the ocean. Location is good if you want to relax and go on the day trips away because it’s quite far from everything.

Building is older, restaurant is average, gym is below average.

What a lovely resort. Everything about it is five star. The food, service, staff, cleaning, suite are all top notch. The suite is very large with floor to ceiling windows overlooking the Indian Ocean with a large balcony to sit and relax. Plenty of water is given everyday as needed. The suite is cleaned to a high standard with all the amenities you could ever need from toothpaste/brush to bath gel provided. Food in the restaurant is of a high quality and is delicious. I enjoyed my week stay here. I also took the shuttle to Bali Collection which is now fully open with many shops and restaurants to love. Highly recommend this resort to everyone.

Massive, well appointed rooms with floor to ceiling windows with panoramic views of the ocean. Suites are well appointed, everything from internet to hot water pressure works very well.

While right on the beach, no proper beach access prepared. Have to climb over pointy boulders and rocks.

The staff were friendly and very helpful for all our needs. Ima, Yanti, Linda and Tini gave us a wonderful experience in the restaurant. The bellboy (Ferry?) was delightful and helped us with bags and drops off. The views are stunning and the food was really good as well. The one bedroom Villa is massive, with a brilliant pool, air con and daily restocked fridge. Perfect.

The rooms were tidy but there were issues with cleanliness. Mold in the showers and bath, dust across surfaces. Also the electrical outlets were not fitted to the walls correctly, with few operating correctly. I had to approach customer services about various issues in the Villa that should have been picked up before arrival.

I liked everything about the resort, the view was spectacular, room was huge it was so peaceful. Staff were so friendly and they even delivered a cake for my birthday.

Nothing

The room was very big, my son even can run around in the room. Liked the bathroom as well, with a big bathtub. Like the show collection in the TV. Love the swimming pool, it was quite big. The best is the private beach, the water is very clear with almost no waves, so it was very safe, even for kids. I could see sunrise from my room too.

The gym is quite old but decent. The breakfast is so so, so not expect much.

Stunning views and luxurious accommodation with lovely staff. Pool is very nice, big enough for some proper exercise. The apartment was massive and all have sea views, just amazing.

For us the location was a bit out of the way, this could also be a good thing... The hotel do a shuttle bus regularly to the Bali Collection although this is a fairly corporate kind of area. The appartments are stunning though and cabs easily arranged so you can go to more characterfull places in nearby Uluwatu etc and enjoy the apartments as a great and luxurious base.

Beautiful accomodation and location. Room was very nice and luxury

Bathtub had sand in it from previous guests still. It’s a small thing but had to clean it before use which wasn’t pleasant

Villas are huge and well maintained. People and staff were really amazing. Super nice and ready to help no matter what. Nice free shuttle between nusa dua and the hotel.

On high tide you can’t access the beach and you have no sun after 1pm on main the pool (in may at least). Don’t get me wrong, this is a very good resort, but I just feel there are some tiny details on the service that should be addressed to truly give this hotel a premium status. For eg remove small paper napkins, offer water around the premises (rooms have some bottles provided daily)….