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5.4

12 reviews

Istana Permata Ngagel

Istana Permata Ngagel

Jl. Ngagel Jaya Indah No.4-18 Baratajaya, Gubeng, Surabaya, Jawa Timur, Surabaya, 60284, Indonesia

Choose dates to view prices

Free parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Upper floors accessible by elevator

Istana Permata Ngagel

Istana Permata Ngagel is a 3-star hotel in Surabaya, Indonesia, offering a comfortable stay for travelers looking to explore the city. Located about 2.8mi from the city center, the hotel sits at Jl. Ngagel Jaya Indah No.4-18 Baratajaya, Gubeng, Surabaya, Jawa Timur. This address places guests in a convenient part of Surabaya, ready to access local sights with ease.

Facilities include free parking, on-site parking (free), and free Wifi, ensuring easy access and connectivity. Air conditioning keeps rooms comfortable, and non-smoking rooms help maintain a fresh atmosphere. The property features a 24-hour front desk and elevator access to upper floors, catering to varied arrival times and mobility needs.

The listing shows 12 reviews, offering a glimpse into a three-star stay in Surabaya’s Gubeng district.

Istana Permata Ngagel offers a mix of room types suited to a range of travel styles, from Standard options to more expansive Deluxe Suites. The Standard lineup includes Standard King, Standard 2 Twin, and Standard Double configurations, all non-smoking and ready to provide a comfortable base for daily adventures. For guests seeking extra space, Deluxe King and Deluxe Suite options deliver additional room to unwind, complemented by air conditioning and practical in-room comforts.

Families and groups can take advantage of larger capacities, with the Suite and Deluxe Suite listed as accommodating up to 8 adults and 5 children. Other room types show varied occupancy: Standard King accommodates 4 adults and 3 children, Standard 2 Twin accommodates 2 adults and 1 child, and Standard Double accommodates 2 adults and 1 child. Each room type keeps things straightforward with a non-smoking policy and practical layouts.

Cash is the accepted payment method, with only cash transactions noted. The hotel sits about 2.8mi from the city center, placing travelers in a convenient part of Surabaya’s Gubeng district, while on-site parking and free Wifi help keep the flow smooth between sightseeing and rest. A 24-hour front desk and elevator access add convenience for late arrivals or easy floor-to-floor movement.

Closest airports

Juanda International Airport

6.6mi

Abdul Rachman Saleh Airport

44.3mi

Most popular amenities

Free parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Upper floors accessible by elevator

Rooms

Room

Show 4 photos

Standard, 2 Twin Beds

2 Twin Beds

+

More details

Room

Show 3 photos

Standard, Double

1 Double Bed

+

More details

Standard, King Size

1 King Size Bed

x4

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x3

More details

Deluxe Suite

1 Double Bed

x8

+

x5

More details

Deluxe, King Size

1 King Size Bed

x4

+

x3

More details

Suite

x8

+

x5

More details

Guest reviews

5.4

12 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇺🇸

Oty

5.5

October 2023

The housekeeper was very friendly.

The building doesn't look like in the photos it is very old. The bathroom does not have toilet paper. The AC does not cool enough and there is also no air conditioning control to change the temperature. I think the location doesn't help either.

🇨🇴

Lenin

3.7

August 2023

Friendly staff. Reception 24/7

Once 10 years ago, the hotel was like in the photo. The walls are dirty, the air conditioner is noisy, there is no hot water. Everything is in a very bad condition.

🇮🇩

Nasiyem

3.7

May 2024

Quite place

Far away from city

Points of Interest Around Istana Permata Ngagel

Airports

Juanda International Airport

6.6mi

Abdul Rachman Saleh Airport

44.3mi

Amenities of Istana Permata Ngagel

Free parking

Free wifi

Air conditioning

Parking On Site

24-hour front desk

Non-smoking rooms

Upper floors accessible by elevator

Stay rules - Istana Permata Ngagel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

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