The room was amazing and we loved the space. the staff were friendly and very helpful. the messages were a fantastic experience too. having the spa rooms partly outside meant it was very relaxing hearing all the day nature around us.

The food. We didn’t opt in for the included breakfast because of the reviews, and we are glad we didn’t. We ordered room service the first night and the pizza seemed like it came out of a frozen cardboard box (lacked flavour, freshness, and was somewhat soggy). The breakfast was also not nice. The fruit also wasn’t that fresh. The baked goods (croissant and danishes) were the only highlight of the foods. Furama is beautiful, it is just a shame that the food is not on par with the rest of the wonderful facilities.

The resort is extremely comfortable and the staff ensure you are looked after well. The rooms are nice and spacious, the pool villas are gorgeous

The rooms definitely need some work done. There were tears in the carpet, wood chipped near tbe pool area, lots of ants outside. Minibar and basic amenities like tea, coffee sachets did not get restocked each day. Shuttle service could have more options

great villa for the price. Private

It was a little far from UBUD, but wasn't a deal breaker

We stayed in Lagoon Access Pool Villa for 2 nights during the Day of Silence. So we had to spend the whole day inside. The interior was very nice. The facility's territory is very nice and provides you with enough space for walking. The restaurant is excellent, and not as pricy as you can expect from a hotel venue.

1. The villas have nothing like a working desk, you should probably keep that in mind. 2. The floor inside the shower booth has no slope, so the water is spreading all over the bathroom every time you use a shower. 3. Because of the glass walls you can feel no privacy while using the restroom. All these were minor inconveniences, but all in all the experience was quite good.

The resort was quiet and out of the way of the hustle and bustle of Ubud but only a 20 minute drive to Ubud centre. The staff were so friendly and helpful. The pool is quiet. We had it to ourselves to relax for the day. The bed was sooo comfy. The place was so clean and spacious rooms The breakfast was as expected. Decent for the amount of people they have to cater to. I had a freshly made omelette every morning, was lovely.

Nothing, it was all lovely.

The resort surrounded by beautiful Balinese scenory and have 2 amazing swimming pools with the bar in it! Staff is essentially welcoming and friendly! :) They never denied any of ours requests and always fulfilled any wishes with great respect and kindness! I loved the restaurant with very nice breakfasts and delicious meals! Personal always smiling and happy! Rooms were clean and comfortable! Beds were extra large! Nice view to rice fields from villa! The resort have everything to make anyone’s holidays incredibly enjoyable and comfortable! Thank you Furama! :)

Nothing

Lovely relaxing resort with great spa facilities. Staff were really friendly. Food was good and cocktails were good.

Not clear when booking that only some pools were accesible to certain guests.

The staff was friendly and accommodating. Room service was also quick. The free shuttle to the main city was also very helpful! Even though the whole resort was wide, we were sure to have a staff around if ever we needed help of anything.

Though the place is very clean, we can see the age of the facilities. Some glasses had cracks, the tiles are discolored. It’s nothing to be worries about though, we still very much enjoyed our stay here.

Comfortable and spacious

Staff could have been more helpful with lost luggage

The staff was good especially Windia. He was always willing to help and offer advice when needed.

The rooms were nice but more effort would help when coming to cleaning. There were areas that need more attention especially the corners, areas below the chairs and the bathrooms.