The hotel is beautiful and quiet, modern design, streamlined and it had lots of space which made for a very comfortable stay. The grounds were beautiful and very well kept and the personnel was super attentive and friendly. The food and the drinks were very good as well.

The sales pitch, they asked us consistently (every morning prior to entering the breakfast area) to spend a “welcome breakfast” with one of their sales agents. We like our privacy and if you tell them you’re not interested the first time around, then that should be it.

The staff was friendly and welcomed us with hand massages🤭🙌. The VIP treatment was wonderful from the entrance to our leaving the staff kept us with our comfort. All restaurants were up to par.

The property is looks brand new, and it really impresses you with the pools around. We had a very good vacations. Room was always very clean. Amazing breakfast! Pretty much what you expect from a 5 stars resort.

Is on atlantic side of the island, so forget about turquoise waters. Beach still fine though. Everything which is not included is very very overpriced, I’m talking about 200$ for a wine bottle which values 70/80$. Spa is overpriced, between 300-400$ for a massage. Service is a bit slow and disappointing, they look disinterested most of the times.

We tried almost all restaurants except for the Mexican restaurant. Our favorite was Miraflores Cevicheria near the Pool Side and the Asian Tepanyaki Restaurant. The personnel at all restaurants were exceptional. They all had a big smile, happy and friendly. All had a great attitude. One of the strengths of this resort is the entertainment team. Jesus is an exceptional person with a great attitude and always with a big smile. His team was incredibly talented and kept the show alive! Will love to go back to Live Aqua Punta Cana! Keep the entertainment activities going because they make the vacation enjoyable and unforgettable.

There were no shampoos at the room, but we brought our own. :(

The hotel overpass my expectations, starting from the staff service quality, all of them are very kind, respectful and quick supportive; the facilities are beautiful, everything looks cleaned, the pool is very nice, the beach has an amazing view, the building and room are great, the service was exceptional provided in the restaurants where the food offered and variety is really good; service at the pool, private beach always well served and attended; room service is always available and quick; cleaning of the facilities and comfort at room by considering everything such as pillow types, air freshener makes delighted guests; additional the buffet breakfast is excellent because of the fact of quality service 20/10, quality food, options and presentation! Very recommended option this hotel.

EVERYTHING!!! Especially the staff, they are so nice and welcoming, they really helped us with anything we asked. The pool with the bar was lots of fun. The food was sooo good with lots of options - they even made us a special dish given our dietary restrictions (thank you chef Luis, you made our stay!)!! The room was spacious, clean and had everything we needed. We were excited to see a fragrance menu and a pillows menu in the room (though we didn't use it. The default choices were good). It even has a lazy button near your bed that turns off all lights at once. Seems like the hotel really pays attention to all the little details!

Nothing

I loved how friendly & accommodating the staff were. I also loved our Butler Reynaldo he was a delight the whole trip. No kids allowed was the icing on the cake. I really enjoyed the amenities and the R&R on the beach.

I didn’t like how Jesus harassed me the whole trip to sign up for some resort voucher after I said No a sum of 5 to 6 times.

We found this place on tik tok and wow wow wow what a blast. We are a gay couple in our early 30s and we love all inclusive resorts. This place goes above and beyond. Everything is brand new. You have pools everywhere, it’s a huge place. Everything looks like a Instagram image. The food is top notch. The suites come with butlers and you can swim in the ocean water, it’s safe and warm. Picturesque palm trees and sand. The beach sales men aren’t that bad and didn’t annoy me like cabo does. Laura was our butler and she made us feel like royalty. I wanted to stay longer. recommend staying like 7-8 days or more or you will be so sad to leave because it’s so absolutely a 5 star experience of luxury beach paradise. The seafood and french restaurant was actually very very good. we had a private dinner on the beach and it looks like a scene from the Batchelor, 5 stars. One of our servers even asked us at lunch what restaurant we planned to go to that night and had a table set up for us when we arrived. So gay friendly and so much fun. we plan to come back this year again. If you book here you will love very second of your stay. If you can, stay in a suite, you get access to the private club and many other perks like the best benefit is a private VIP section on the beach where you can get a good few chairs and a umbrella at any time of day.

Nothing, everything was perfect

The beach

I didn't like the smell of mold in the room. Be careful if you get a room in the first building and want to sleep, it's impossible because the music is very loud every night! On the 4th day of our vacation I got infected from their food (Diarrhea for 6 days), on the last night of our vacation my husband got infected and I called the hotel doctor who said I have to pay $300 for the consultation, of course in the end the hotel paid for the doctor! So we pay $4500 for a week to get sick and have a terrible vacation, shame on you with the old and expired food!!!!

The room was clean, swim up was fun.

There was a huge language barrier, requesting room service was an obstacle. The food was really disappointing. Almost every dish was mediocre at best, they brought a birthday cake to my room with spoiled fruit on top, room service pizza was super doughy. The Mini Bar sucked, you get four Mini cans of coors light beers. Entertainment was also a major bummer, all the pool tables were broken so the balls would roll down the table when playing, beach party with only beer and the bar near was closed.